Hummingbird Heights - Reader Reports & Opinion
These reports are a combination of questions and comment posted in our Hummingbird Heights forum and visitor reports added via the 'Add Report' tab above. The votes awarded are weighted by volume and date to give a truer representation of reader satisfaction [more details].
Reader Satisfaction Ranking: 
Weighted ranking based on 91 votes = 4.4 (max 5)
Guest Report
Samps & Linda Sampath from Trinidad visited in February 2010 and awarded 
Firstly, the view at Hummingbird heights is breathtaking, peaceful and relaxing. The apartment was in a very good condition with access to cable TV and a lovely patio that provided us with lovely views of sunrises and sunsets. After a long day sightseeing, the large pool that was always cleaned daily as early as 6am, was a place to relax our tired muscles. The pool was surrounded by many clean comfy lounges that gave us the chance to just rest and relax. A bar-b-que pit was readily available for us to have a family bar-b-que. Early in the morning you could hear the chirping birds and the apartment was well ventilated with ceiling fans. Due to the height of the building, fresh breeze surrounded the apartment day and night. That was refreshing during the hot carnival days and nights.
As for the landlord, Shirley is a darling and made our 5 night stay so warm and fun. She was always available to assist and attended to every need of our family. She even took us to some of the best spots in Tobago, like Stovehaven and Cafe Coco. We had loads of fun, as well as lots of rest and relaxation.
I would recommend Hummingbird Heights to anyone who is looking for comfy accommodation, with access to a large pool and a warm hostess. My family and I would visit this facility anytime, it was that good!
Guest Report
Robert from U.K. visited in January 2010 and awarded 
We spent two weeks at Hummingbird Heights in January and driven by our experience we unfortunately cannot do anything but to agree with Chantelle's report. We went through the exact same thing. I don't actually want to go into details as Chantelle's writing says it all but what made our situation worse was the fact that we were only told about the whole thing at the airport when we arrived. (we booked the place in July!!!!!!).
After three nights in B&B we finally moved to the apartment we paid for and were supposed to be staying from day one.
We were fully satisfied with the apartment and the facilities.
We cannot truly say that Shirley is a bad host but a simple sorry for the inconvenience and a rate reduction (as B&B is obviously cheaper) for the first three nights would have just been fine.
Guest Report
Harry from Trinidad visited in January 2010 and awarded 
I so much enjoyed my stay at Hummingbird Heights in December, I have already taken another weekend break there.
I was very surprised to read the recent review by Chantelle -I left the B and B accomodation of Shirley's apartment the day before Chantelle and her party arrived, Shirley was already getting everything ready for them, as she told me that the first of her group was arriving at Hummingbird Heights at 8.30 the next morning.
During my stay, the apartment was very clean, and represented excellent value for money. Shirley seems to make everyone welcome no matter how long they stay - it was other Trinidadian guests who recommended Hummingbird Heights to me, and I have no hesitation in recommending it to everybody
I am already looking forward to another weekend there in March
Guest Report
Angela from U.K. visited in January 2010 and awarded
I was just amazed at Chantelle's comments. I stayed at Hummingbird Heights last month (January) which was my 3rd visit in the last two years. On the first two visits I rented the self-catering apartment, which was spacious and well appointed with a lovely balcony and stunning views of Scarborough and the ocean. On my last visit I stayed in Mrs. Roger's guest room in her own apartment, as I was on my own. Her apartment was spotless and her hospitality gracious, she was also very kind in taking me out and around to beaches and to some well-chosen liming spots. This is why I find it impossible to reconcile Chantelle's comments with my excellent experiences of Hummingbird Heights, in both the s-c apartment and Mrs. R's own apartment. I shall certainly be staying there again next time I visit Tobago.
All the best,
Angie.
Guest Report
Chantelle from Trinidad visited in January 2010 and awarded
Based on the lovely photos and the very positive reviews my friends and I read on this establishment, we were excited to ring in the new year at Hummingbird Heights. So we called ahead about two months in advance, emailed back and forth and was pleasantly surprised at the affordability of the 2 bedroom apartment which all four of us would share. We paid our deposit and all was well.
Shirley seemed very pleasant via email and phone, so we had no worries about checking in and the like. However, a few days before we were all scheduled to board our flights, we receive communication from Shirley that the apartment we BOOKED was no longer available, so she was organising HER upstairs apartment for us to use instead! The reason? Because she had a group of German students that were booking for weeks instead of days like us. There was no questioning, only informing, and we already paid her our deposit so we felt obligated to keep things on a pleasant level and hope for the best. (Especially when we had little chance of booking alternative arrangements at that stage)
When we arrived, we were greeted by Shirley frantically rushing to finish 'cleaning up' the place we were to stay in, and one by one each of us arrived to see what lay before us. We were surrounded by all of her personal items, remnants of her cats' presence and the entire place was dirty - by no means a standard for rented accommodation. We all felt like we were house-sitting instead of enjoying a well planned vacation.
After spending the first night (New Years' Eve) engulfed in dirt and cat fur, we awoke and decided to search for cleaning materials to sweep, mop and bleach out the apartment so we could at least feel comfortable making breakfast. We all decided something needed to be said, and giving credit to where it's due - we found refuge for our thoughts in the spectacular panoramic view we enjoyed from her balcony on New Years' Morning.
We spoke to Shirley before the end of the day and politely voiced our discomforts, and Shirley's immediate reply to us was, "Well if you don't like it here, find somewhere else to stay!". We were genuinely shocked at this and explained to her that we held up our part of the arrangements made mths. prior, so the least she could do is offer us a discount of some form. She eventually agreed, but made it obvious afterwards she was eager to get us out of her place over the next few days.
I have to say that we were thoroughly disappointed in the manner by which we were dealt with, and we felt almost discriminated by her lack of preparation for our arrival and testy attitude when we tried to find a compromise with her. The view is beautiful, the place is lovely, but unless you plan on staying for weeks at a time, (which would make you a valued guest) we would not recommend staying there.
Go to page: 1, 2, 3 ... 19, 20, 21 Next
Return to the search listing page
