Surfside Hotel - Reader Reports & Opinion

Guest Report   

Karen R from U.S.A. visited in October 2012 and awarded  Five out of Five

My husband and I were looking for a SIMPLE, clean, inexpensive place for a shower and a bed. Surfside more than fit the bill! The staff were very pleasant, prompt (as long as you remember you're on island time) and efficient.

If you are looking for an all-inclusive resort, this is not it, but I didn't come to Tobago to spend all day in my room, and this location was ideal for beach, shopping and restaurants.

I was very pleased and satisfied with this hotel.

Guest Report   

Peter-Ann from Trinidad visited in August 2012 and awarded  Three out of Five

I was a bit skeptical after reading some of the reviews and even hearing from others who visited in the past. But, I must admit it was very nice.

This was my first visit to Tobago.I arrived a bit early and was able to check in and was taken up to my room. The room was very neat, clean with all amenities as the said there were. There were 2 a/c and a small television. There were also some magazines that looked a bit old otherwise the room was fine.

The cleaning staff cleaned everyday , changed linens every other day and I had one change of towel.

The pool was not an eye catcher so I choose the beaches everyday. Location is excellent as it was near to all eating restaurants, beaches, mini marts, pharmacy, and the atm machines. It isn't a 5 star hotel but comfortable enough. The Staff was very helpful and pleasant. I would definitely stay there again and would recommend it to others.

Guest Report   

Ilona from Switzerland visited in August 2012 and awarded  Three out of Five

The hotel is not as bad as the comments and reports say. It seems they’ve done quite a lot of refurbishing. We had a room on the ground floor. The mattress was good quality, the tv was working fine (with many channels available, which is rare in Tobago) and so did the A/C.

The kitchen is very well equipped and the room tidy and clean.

Of course, especially at weekends, there’s quite some partying going on behind the building, but if you keep the doors closed and the A/C on, you won’t hear it inside the room.

The place is perfectly situated for a first or last day of your holiday. The airport is in walking distance, as well as the beautiful beach of Pigeon Point

Guest Report   

Sunil from Trinidad visited in August 2012 and awarded  One out of Five

My Mom went to relax in Tobago with her friends. All of them are retired and some are over 70 years. They usually go at least twice a year, the life of retirees. This si their first time at your hotel. Amenities,small, no door for restrooms, stayed 4 days never seen anyone clean the small pool, seems comfortable!?.

Because of their ages and the aches and pains that comes with it, they request to stay at the ground floor. However, their were some young folks from Siparia Trinidad, drinking, loud music, loud talking, other noises all hours of the night into the morning. All the other guest reported the disturbances. When authorities spoke to them, they were now verbally abusive to these senior citizens. The authorities were unable to calm the tyrant guests, so the police were called in.

Surfside, if you have rules for order in your hotel, and are unable to enforce itm then dont advertise the wrong thing. My retired mom spent her money to enjoy a 4 day trip to Tobago and came back stressed because you were unable to handle the situation.

I had this experiance at another place in Tobago where you advertise one thing, and when u reach there, you have a bathtub as a pool and some of the guests are animals!

Anyone can open this dump you call a hotel.

Shame on you Surfside...

ANd shame on you Siparia people...

Guest Report   

Sherry And Friends from Trinidad visited in June 2012 and awarded  Four out of Five

We arrived after nine and found the office already closed so we got worried. We called the number we had and got immediate response.Actually the security was already informed of our arrival so he was ready and waiting with keys for us. Very pleasant.he took almost all our luggage some of us walked with just our handbags. It was a good start

After reading some of the reviews,We did not know what to expect really, but we took the chance and booked because it was within our budget and to tell you the truth we were totally satisfied.

Boy we had two rooms and it was sparkling, bathroom, kitchen, bedrooms,we had no time to complain.Our bins and the apartment were cleaned everyday.

There are two pools, after beach hunting the entire day we made good use of the pool until closing time at 9 o'clock

We have found another home in Tobago will only go to another hotel if we really want to explore.

Beautiful, keep it up

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Page Updated: 13 Jun 16