Crown Point Beach Hotel - Reader Reports & Opinion

Guest Report   

Rebecca Jones from U.K. visited in March 2008 and awarded  One out of Five

Very old inferior rooms, terrible rude staff, excellent location, average restaurant, slow service, water and electricity off a lot of the time.

I have stayed at this hotel a few times because of its location right by the airport, restaurants and beach, but the place and staff have deteriorated, partly since the new managment.

Guest Report   

Jan Lindmark from Sweden visited in March 2008 and awarded  Four out of Five

A very nice place to stay. The staff were very friendly and also very helpfull.

Our room/apartment was very nice and clean, could have been some more kitchen"tools".

I want to recommend the hotel restaurant and especially the meatdishes. We went back several times and eat at the hotel only because the good food.

Regards Jan

Guest Report   

Cynthia Lisle from U.K. visited in January 2008 and awarded  Four out of Five

I stayed at Johnsons Apt. always very welcoming, its llike a little family and because we sit out on the lawn wehave the chance to interact with the guests from Crown Pont Beach Hotel as they go pass to get to the beach and food court.

Johnsons Apt and Crown Point is like one big family, every one is usually very friendly. My friends and I have enjoyed using the resturant, bar and pool,we have lost some serious money in the Casino but it was all in the name of FUN, the Rum Punch Parties were great. However my only negative is the way I was rudely turned away by your reception staff when I tried to use the Email and Internet service which I was informed that it was for the use of hte guests. The white foreign people had no problems using this service.

You did ask?

Guest Report   

Eric Rivers from U.K. visited in December 2007 and awarded  Three out of Five

Me and my family stayed here in December of 2007. While we had no major issues with the our accommodation. The level of customer service a little inconsistent. That is to say, the hotel reception and bar staff were very friendly.However the restaurant staff gave the impression that they "had seen it all before. Who cares if your a guest here". Left unabated, this attitude could have an adverse impact on the number of guest that return to the hotel.

Having said that, overall I would recommend this hotel to other guests (on a Budget or with a large family. I.E more than two children)as it is situated in a great location. One of the most popular beaches in Tobago is Pigeon Point which is approximately 3-5 mins drive from the hotel. The pool area was always clean and wasn't over crowded and there was easy access from the hotel to another popular beach which is Store Bay. I guess the big question is, would I stay there again? Well the answer is yes. It has a lot more going for it despite one or two staff members still unaware of where their salaries come from.

Guest Report   

Shane Ramcharan from Trinidad visited in December 2007 and awarded  Two out of Five

I stayed at this place from november 30th and checked out on the 2nd december 2007. i was disappointed by the customer service. friday night (30th november)a light bulb in the bathroom broke. i called the front desk to have it replaced, they told me it would have to wait till the morning, well needless to say, we left there sunday without the light bulb being changed. there was also a "doh care" attitude by the lady at the front desk. however some of the highlights of the trip was that store bay was right there and the view of the sunset at night was spectacular. in future i would stay there again, i just hope their customer service improves.

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