Grafton Beach Resort - Reader Reports & Opinion

Grafton Beach & Toucan Inn   

Caroline S.

Post Recreated: Originally posted - 19 February

Last night found your wonderful site.Have visited other review sites but yours is far superior and so informative.Anyway We are going to Tobago for Easter, staying 1 week at the Toucan Inn on b&b basis and 1 week at the Grafton Beach on all inclusive basis.We last visited Tobago in 1996 and stayed at the Grafton Beach. We had a wonderful time although the food was very disappointing even then.We loved the island of Tobago and the genuinely friendly people and that was the reason we decided to go again to celebrate something special.My sister in law and I are going to be 40 this year. Our party consists of 4 adults and 7 children between the ages of 1 and 10. After reading all the negative reviews about the Grafton Beach I am very concerned and I do not know whether to change our week at the Grafton. I have asked our tour operator if we change to 9 nights at the Toucan Inn and 5 nights at the Coco Reef,but they have not replied as yet.Any thoughts on that?Also I have not read any recent reviews on the Toucan Inn.Please has anyone been there recently?Also can anyone recommend restaurants in the vicinity of the Toucan Inn? Thanks...

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Grafton Beach - Going In June   


Post Recreated: Originally posted - 19 February

I am going to Grafton Beach in June is it ok ? hereing good and bad reports but no recent reports

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2003 At Grafton Beach   


Post Recreated: Originally posted - 01 January

Any reports from those who stayed at Grafton Beach following the horrow stories of November? Friends who've staye dthere in the past had recommended it so I was surprised to hear of all the problems and hopeful that they would be remedied as we plan to go in February - can anyone comment? Many thanks in advance.

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Post Recreated: Originally posted - 27 November

whats the scrore at the grafton? we are booked there next month but our travel agent is advising us to switch. Why is there no official explanation on this site surely the site and/or the hotel should be making some formal statement? If youre an official tourist website you should be keeping us informed. Should we risk going to the grafton or change to another resort. They tell me it was only confined to two adjacent hotels. Are they connected? Please, pleae any help will be a comfort.

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Grafton Beach Resort   

Duncan H.

Post Recreated: Originally posted - 22 November

I have just come back from 2 weeks at the Grafton Beach Resort. The first week didn't seem too bad. The hotel was adequate, the food was mixed, some meals good and some bad. Lunches were particularly poor. There was a good selection of drinks at the bar, and as much as one could consume. As the week went on, things started to rankle. The entertainmet was repetitive, the bar was always busy and service was poor, and there was a serious shortage of seating in the one lounge/reception area. The staff were not unfriendly, but they appeared totally disinterested in the customers. They make no attempt to make conversation, seeming to be constantly fed up with their lot. Evenings started to drag. There is only one bar, inadequate seating and poor service. The hotel grounds are fairly small, so an evening stroll means walking along the main road. (The gate to the beach is locked at 6.00pm).

By the start of the second week things started to get interesting. A mystery illness struck the hotel. About half of the residents suffered from symptoms not unlike food poisoning (sickness, diarrhoea, stomach ache, flu-like symptoms). The hospital doctor was rushed off his feet, and health inspectors arrived from Trinidad to take samples. A one year old baby was taken to hospital. Most of the residents were either unable to eat (through illness) or were going out of the resort to eat. While this was happening, more quests (victims?) were still arriving and becoming ill. Half way through the second week a water main burst, leaving much of the hotel with no water. My room had no water for 26 hours. My wife and I both suffered the mystery ailment. I cannot understand why the hotel was not closed and all of the guests moved out.

Since returning home, we have been trying to find out if the cause of the illness has been identified, but no luck yet. (Our tour operator is on the case). The hotel appeared to be very badly run. The staff were not supervised enough, and consequently did not have to try too hard. No one ever had any explanations for anything. All they ever did was apologise, but could not do anything. Food hygiene appeared to be of a lower standard than would be acceptable in the UK.

Would I return to the Grafton? Definitely not!

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