Turtle Beach - Reader Reports & Opinion

Guest Report   12 Apr 2008

Donna Baylis from Essex UK visited in April 2008 and awarded  Three out of Five

We have returned from our third visit to Turtle Beach. I would say from the beginning that this hotel will certainly not suit everybody. We love the friendliness of the staff, the swimming pool is excellent for the children and the location is fantastic. The main reason for us staying here the first time was to be close at hand to see the turtles. The hotel was only half full initially but very soon became completely full, the service was a little slower, as you would expect, when this happened but we were on holiday and never found this a problem. In our experience people seem to either love this hotel and return time after time or dislike it. The rooms are a little tired but are always kept very clean . This year there were some filipino staff who were eager to please but who also seemed to get along very well with the local staff. Whilst I understand that an all inclusive hotel is not everybodys choice it suits us to have the option to eat at the hotel for a reasonable price if we want to. The food was excellent with lots of local food and only one or two options during our two week stay which catered for the more 'fussy eater'. We tend to eat out quite a lot to try different places and to make sure we spend money with the locals.

During our stay this time we experienced several turtles on the beach at night time as you would expect but also two turtles came up to lay during the day. This was an amazing sight, two at once and fortunately monitored by the 'Turtle Patrol'.

To summarise I would recommend Turtle beach if you go with an open mind and a desire to explore the island and other places to eat. We will definitely be returning.

Guest Report   

Peter Challenger from U.K. visited in April 2008 and awarded  Four out of Five

I'd read a lot of negative reviews about this hotel, so I expected the worst. We had a 2 hour wait in the hotel reception for our room (probably because leaving residents can hang onto their room until they leave). The room was dated, but clean. The view was fantastic (view of the beach 10m away). The daily maid service was good. Food was varied and healthy so the kids couldn't just each chips all the time. We had to queue a couple of times at dinner for more than 30 minutes, the rest of the time 5 minutes was the absolute maximum queue time (the hotel was full). The staff are mostly friendly, the manager was friendly. I did hear of other holidaymakers with problems with their rooms, but they always seemed to get sorted - although some people moved to another hotel.

My experience is that the holiday was very relaxing, we even saw turtles in the daytime which is almost unheard of. I'd recommend this hotel.

Guest Report   

Les Blake from U.K. visited in April 2008 and awarded  Three out of Five

A good 2+ hotel. Only let down by basic bathrooms and somewhat spartan bedrooms, although both we clean and tidy.

We did have a couple of minor faults on arrival but these were fixed straight away.

Staff were very good. Food was excellent and although buffet style, the quality and excellent were very high.

Location was superb, just like it said in the publicity. Public areas and the pool were always keep clean and tidy.

It must be a shame for the staff,to know that if the management just improved the bedrooms slightly, they could achieve a 4 star rating over night.

We had a great 2 weeks and would go back tomorrow if we could.

Guest Report   

John Mitchell from Canada visited in April 2008 and awarded  Three out of Five

For those of you who expect North American service beware! Since we had been to Tobago before we knew what to expect.

Let me tell you what we really liked first though.

The facility is greaT.....nice pool ...good selection of food for the all-inclusive....great beach and an all round nice resort....rooms ok for the most part.

now for the caution

....Staff is not overly helpful and if you ask too much of them they do start to get annoid with you. This is totally unfamiliar to someone who has spent any time travelling in North America or other parts of the Caribbean like the D.R. We did find the nicest employees to be the non-locals ...at least they know what people expect when they serve you or make you a drink.

I was curious why people did not not sit near the beach side of the pool....figured it out after the first day when we were constantly bugged by the Beach peddlers (not all) .It is a public area on the beach and a couple of them like to hang over the pool side from the beach....not good! Rude in fact. So ask the bartender to make you his favourite drink( you wont be disappointed) and avoid too much contact with the peddlers and your stay will be more enjoyable.

We also found driving in Tobago is pretty safe and easy(lots of winding up and down...Fun...and it is a great way to get around ... talk to Lin who will meet you at the rental Kiosk at the airport..... nice lady and reasonable rates. You can drive much of Tobago in a day and there is a lot of amazing beaches and waterfalls to visit.

Oh yes .....service ....on our first trip we pre-ordered dinner ...not at turtle Bay....for 7 pm and ate at 9:30...

soooo remember you are on Trinidad Time and relax beacause it is a fantastic place to visit ...and we can't wait to go back.....

I hope you don"t think we are being harsh about the locals but please remember to relax when dealing with staff and your stay will be be more enjoyable.... Have a great trip

And Yes we would return to Turtle Beach

Guest Report   

Rita Wilcox from U.K. visited in April 2008 and awarded  Four out of Five

After booking, I read some very negative comments on various review webpages, but this was not our experience.

We(party of 4 adults 45-55) enjoyed our stay. The staff were without exception, pleasant and co-operative/helpful. The hotel was as you would expect for this star rating, in fact above in some aspects, i.e.the pool/beach.

Whilst we were there, the hotel was slowly (and subsequently unobtrusively) being refurbished. There were new bathroom suites being delivered, and the dining room had new furniture during our stay.

The rooms were large and well furnished, with comfortable beds/pillows.

The entertainment was varied, not "west-end" but not bad either.

Not sure what was available for children, (clubs etc) so this could have been an issue for families perhaps.

The food, was great, wonderful cooked brekkies if you wanted, cereal/fruit muffins etc if not.

We stayed all-inc, for first time, no ice-creams/snacks that i could see, outside of meal times, although drinks were served, so again maybe an issue for some families, but not us.

Tobago itself is a mixture. We visited Scarborough, (capital, but not as we know it JIm!)nothing to recommend it, and would n't bother again.

Well worth hiring a car for a day(or two)to explore the beautiful beaches, and central rainforest area. The trip to Argylle Falls is good, wear trainers or flats, it can get muddy and you do a bit of clambering over rocks, but worth it, your guide points out wild-life, we saw a humming bird amongst other things.

Pigeon point is spectacular, and the boat trips are interesting. Taxi's to and from the hotel are reasonable if you dont want to drive.

Would strongly recommend going A/I as Tobago is n't a holiday where there are wide choices of restuarants on your doorstep. We did eat out for one lunch, and found it expensive and very basic, so think carefully when booking. The hotel do European and local dishes, (goat curry was good there)and if you work out what you would spend on food and drink in Europe the A/I is good value.

The only supermarket, that resembles anything like your local one is Penny..something or other, in the pigeon point area. There is an ATM there too.

Tobago is very chilled and laid back, not much to do outside of beaches, and I probably would have been bored with two weeks. A typical caribbean island.

We were fortunate to see a leather-back turtle laying her eggs, also of interest was watching the local fishermen pull their catch in from the beach, it was fascinating, go and watch, you will prob be helping as it's impossible not to, there's a sense of ancient history, no machinery, just men pulling together for the greater good.

I would recommend Turtle Beach Hotel, and Tobago, but only if you want a relaxing holiday, if you want bright lights/loud music/nightclubs etc, stick to Aya Napa! Tobago won't be for you.

PS watch out for the rum punch, particularly when you just arrive, dont know if it was having just flown for hours, but boy were they lethal! Picture an alcoholic slush puppie, and you've got it! Beware the Pina Colada's! Wonderful concoctions, but definately make your clothes shrink!

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