Turtle Beach - Reader Reports & Opinion
Russell And Alice Moore from U.K. visited in September 2007 and awarded
We went at the beginning of September for our wedding. Even though one of our cases had been misplaced, our wedding case, the staff especially Eva, our Kuoni rep, were very helpful and kept us up to date with their progress. Thankfully the case arrived the next night.
On our arrival we were met by Esther, who was also our wedding planner and co-ordinator who greeted us with a strong rum punch. After the long flight it was gratefully welcomed.
The resort itself was as we expected. Yes the rooms are not 5 star quality but they were adequate. The only thing that we were unhappy with was the fact that the fridges were not stocked regularly. The A/C was good although it was loud, but after a few days you get used to it and don't even think about it.
As the big day approached we kept on asking Esther lots of questions but all she would say "don't worry, its all in hand". Even though we were getting stressed the day went brilliantly without a hitch, as Esther had said it would. Its definitely a day to remember and the photographer we got was brilliant, he stayed with us for over two hours and we got a load of excellent quality shots, along with a video of the wedding.
The rest of the two weeks we stayed could not have been better. We took various trips, the 'Costal Trip' with Frankie was probably the best, swimming with Manta rays and snorkelling in the best sea I have seen was amazing.
We went AI and the first week the food was very good, however it did drop in quality the second week slightly. The staff there from the cleaners to the Manager were friendly, some more than others, Leslie, Esther, and Natalie to name but a few.
The pool and beach area were was just what we wanted, and the sunsets were definitely a sight to see. There are a few stray dogs about, the children even named one 'Spike'. All were very friendly and were grateful for any tit bits of food.
There are a few Tour guides along the beach next to the pool but they are all polite and friendly. The one we dealt with was called Frankie (we even invited him to our wedding and reception he was that friendly, good and helpful to us). Yes he has the 'gift of the gab' but that is what you expect. They are only making a living at the end of the day.
We are already looking to book for next year and I can recommend this to everyone.
Clare Knight from U.K. visited in September 2007 and awarded
I stayed at Turtle Beach last September for a week and had an amazing time. I had read the reports on here before my departure and I have to say, we didn't have any problems with the staff or accommodation. We stayed 'room only' also, so only ate at the hotel a couple of times. However, when we did eat, the food was lovely. I think this is a great hotel for families as the beach is lovely, the pool is fantastic, and all the tours pick you up from outside. I thought it was great!
Paul Shoard from U.K. visited in July 2007 and awarded
We have just returned from our second stay at Turtle Beach (the first was in 2003) and found thankfully that very little had changed. The new pool area was attractive and unobtrusive and left even more space on the beach which is our preferred location for relaxation.
The beach vendors were far more friendly, polite and less pushy than I remembered. We were happy to buy souvenirs from them and hopefully give something to the local economy. My daughter had a manicure and bought a handbag from the local craftsmen, Mary does an excellent massage, my son bought a hand painted T shirt from Kerri, and my wife a sarong from Lorna. The incomparable carvings by the charismatic Reuben are also an essential part of Turtle beach's character.
We thought the food was excellent on our previous stay and this time it was even better with a wide choice dishes at every meal.
Having stayed previously we sent an e mail ahead of our visit to request room style and location and received a prompt and helpful response from Paulette. There were a few pleasant 'surprises' too over the two weeks we stayed as we were repeat visitors.
We've read in various reviews that some people found the staff rude at times. Our take on this is that in the UK you get used to staff being trained to be polite at all times. In Tobago and frankly most other countries, people show their true feelings more. If you are friendly and polite to the hotel employees you usually get a genuine smile in return and friendly comments. Very occasionally staff are offhand but don't take it personally, they're just having a bad day. Overall we thought the hotel was very efficiently run with dedicated, cheerful and very helpful staff and management.
Regarding the local tour operators, it pays to shop around and seek the opinion of other guests who have been on trips. We were particularly keen to observe and learn about the local wildlife and found Peter Cox exceptional. Other tours take you to similar places but you literally won't know what you've missed until you go out with Peter.
We also took a trip with Kelton who was great fun, knowledgeable and includes his collection of captive birds of prey in some of his tours.
Turtle Beach may not be the most luxurious hotel on the island, but it provided us with all the requirements we needed for another wonderful holiday and we will certainly go back there again.
Marion Moss from U.K. visited in July 2007 and awarded
We had a super 2 weeks stay at Turtle Beach Hotel, and saw three turtles laying their eggs!
The Hotel is clean and comfortable, and the staff are friendly and helpful. We found them to be particularly helpful when Virgin left one of our suitcases at the airport!
Not a "dressy" hotel, although there is a dress code for the dining room. The food is good and there is plenty to choose from, although we did not take "a la carte". We loved all the meals.
The pool was lovely and clean. The pool bar was understaffed and there was sometimes a wait to get a drink.
We stayed in the new block, our bedroom was air-conditioned thank goodness, but the balcony was far to hot to sit out!
The entertainment was good with several different acts.
Overall, this is a super family and couples hotel, with a children's club and kids meals.
The beach area is good and the beach traders are polite.
The tours on offer at the hotel are good, and also by Virgin, however my husband and I came particularly to see the birds of Tobago (of which thre are many). We saw 96 species. There are independent guides that you can take tours from; they are to be found on the beach area. We chose a lovely, knowledgeable and polite man called Peter William; he's keen on his birds and wildlife and we certain got our monies-worth and more from him. As Peter says "When I'm birdin', I'm birdin'!" and so did we - wow! What a holdiay - won't forget it in a long time.
Simon Smyth from U.K. visited in July 2007 and awarded
Just back from a great two-week stay (1st time visitors). Good family resport and location superb though best going AI as little else around though did venture to Seahorse Inn and fantastic meal.
Upside(s) - Location (own beach and turtles and large and varied fish sighted snorkeling - not I hasten to add by me), pool. Food is fine, enough variety and A La Carte option - we all put on a few lbs. Staff ok but some guests no very respectful and at average hrly wage of 90TTD (90p) then I too wouldn't hold a permanent smile. Big up crusty to Jason, Dave, Devon, Esther et al.
Downside(s) - Over zealous security, jacuzzi not working, rooms need lick of paint and some TLC. Not enough PR on local events (goat and crab racing etc.) and advertising of kids club.
Do try - A glass of HardWine and the famed Dirty Banana!!