Turtle Beach - Reader Reports & Opinion

Guest Report   

Daryl T from U.K. visited in June 2007 and awarded  One out of Five

My wife and I went to this hotel in June of this year on a bed and breakfast only package. We arrived after a very long journey, only to find that our room was not ready. Most of the reception staff were at best unhelpful and at worst downright rude. After about 5 hours we were allocated a room. The decor and furnishings left a lot to be desired I'm afraid. We went into the dining room for the evening meal and were charged $370 Trinidad and Tobago for the meals which was about 37. On both occasions, we found the meal rather unpalatable and certainly not worth the money. Some of the other guests who were full board very rarely ate the evening meal and only had the lunch time meal.

There were also people trying to sell trips on the hotel, who were not linked with any of the tour companies and it became very tiresome after 2 or 3 days and we could only escape by retreating into our rooms.

The beach while we were there did not appear like it did in the internet site, for one it Had a stange balck substance near the water's edge and secondly, because of the slope, the sea was on most days quite rough. You are warned that no lifeguard is on duty and you swim in the sea at your own risk.

The pool was little better being very shallow and not very good for swimming in. Again, people had ear infections caused by swimming in the pool and it had a sign saying closed for 1 day.

One note, one of the reps said to a couple that my wife and I became friendly with to write something positive about this hotel on the evaluation form and not to dwell on all the negative aspects. Needless to say, they declined.

If you are going to Tobago which is a very nice Island it has to be said, I would think twice before staying at Turtle beach. If my wife and I ever return, we certainly will not.

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Guest Report   

Gary A from U.K. visited in May 2007 and awarded  Four out of Five

Just back from our 2nd visit to RTB, which was even better than the first time. We were a little concerned about the recent kitchen problems, but this has been sorted and the food was great and even more varied than last year. The head chef was great and we had an anniversary and daughters birthday while we were out there, and had a word with him who prepared us a special meal, and also made us a birthday cake!

The only fault I could find was that about 20 poeple had ear infections from the pool, which was closed for a day while treated, but was then sorted. The hotel did bring in a doctor and paid for the treatment but the doctor was not the best as he examined peoples ear and did not clean the equipment each time, so I think if you did not have the infection you would have after he examined you. My wife did read on another forum about ear infections in hot countries, so we did take our own ear drops out and had no problems.

I have read on other posts about staff being unfriendly but thats certainly not the case we have found...in fact quite the opposite. If you take the time to talk to the staff they are so friendly, and I must thank Leslie (Hotel Manager), Scotty (assistant manager) Devon (restuarant manager), Esther (front desk manager), Jason/Brett (bar), Niamoi (waitress).

The location is great right on the beach, and we did see a leather back on the beach during the day, as well as a couple at night that laid eggs. The vendors that used to hang about under the tree on the beach have now been moved on which was good, although I must say that if you say a firm no, they did not hassle us, and we ended up talking to them about life on the island.

We visited |Argyle falls again, and this time did spot a Caymen and a bright green snake, and it well worth a visit. This year we went deep sea fishing with http://www.hardplay.net and caught some Barracuda and king fish. One of the guys had a barracuda on the line when a 500lb shark surfished and ate half of it. On the way back a pod of doplhins followed us in which was great. The 2 guys who ran the trip were great and offered us the fish, or they gave the fish to a local old peoples home which I thought was good.

I can recommend Arnos Vale for snorkelling, and we've still not found anywhere better yet. Just round the corner from the hotel we found a place called Aventure Park, where for a small donation you can see humming birds fed, which was amazing. We have in the past had the afternoon tea at Arnos Vale, but there were more varities at the adventure Park and more birds, so I can recommend that.

Some people there were moaning about the hotel, but what I think people forget is that this is a 3* hotel and to me offers great value for money. If you want a 5* hotel goto the Coco Reef and pay twice as much.....We had room 104 on the ground floor near the pool which was adequate. 2 double beds, air con, fridge, tv and right outside the room was a mango tree which was great for shade, and look out for yellow mangos, they are delicious fresh from the tree.

Were definately go back again in a few years, fancy a change next year. Steve W, do you know you an excellent site like your for Antigua? :D

Were thinking of the Rex Halcyon Cove as the RTB manager gave me his email address and said he would be able to arrange us a deal and treat us as a repeater there as we have been to another rex hotel, so be intgerested to hear from anybody who has stayed at Halcyon Cove Antigua :P

cheers

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Guest Report   

Geoff G from U.K. visited in April 2007 and awarded  Four out of Five

Having read some poor reports on the hotel, we were not sure what to expect, but it really was a great holiday - location is perfect, right on the beach, the staff were very friendly and helpful and the turtles obliged us by appearing at night to lay their eggs.

The rooms could probably do with a bit of refurbishment, but overall the stay was very enjoyable and would definitely return at some stage in the future.

Guest Report   

John Bryant from U.K. visited in April 2007 and awarded  Three out of Five

This is a review that I posted on Tripadvisor after my stay at the Turtle Beach Hotel 19- 26 April 2007

Firstly, the kitchen.

Food was fine, good solid edible fair as to be expected from a hotel of this quality. It's not gourmet dining but a solid mixture of international and local dishes. No tummy problems.

The room

As to be expected for this type of hotel. Clean and comfortable without being particularly well furnished. The balcony looks over the bay to Plymouth. Hot water always available (can't say that for all the hotels in the caribbean). Television had one channel showing Christian religous programmes although the television room showed world cup cricket (one of two channels!). The fridge froze the beer I bought for drinking on the balcony.

The staff and service

Generally friendly and with a smile but don't expect five star service expect 2 1/2 star service.

The Location

Lovely beach but there is nothing but the hotel within a 15 - 20 minute walk. We alternated days on the beach with car hire and trips.

Good things to do.

Pigeon Point, Swim in the bays on the west coast, Walk in the rain forest, bird spotting, Argyle waterfalls

Didn't eat out much because hotel food was fine:

Jemma's Tree House in Speyside if in the north-east, Seahorse Inn in Stonehaven Bay, Curry and Roti.

To sum up the hotel is a solid medium class hotel which meets those expectations. The beach is a corker but the hotel is in a resonably isolated location.

Guest Report   

Pat Drinkwater from U.K. visited in March 2007 and awarded  Three out of Five

My husband and I have recently returned from our second stay at the Turtle Beach and it was just as good as the first. We had a first floor room this time which I would recommed as the view of the beach/sea is fantastic especially in the late afternoon. The new pool is great and is definatley a great selling point for the hotel (our first visit was with the old pool). The rooms are still in need of some modernisation and redecoration although our room was fine. Our friends ground floor room was on the other hand pretty appauling with the bathroom in a terrible state of decline and the inside of the bath looked like it had been painted with emulsion! The manager is doing his best to get the rooms redecorated by the end of the year but some of the rooms definately need a bit more than a fresh coat of paint.

The rest of the hotel has not really changed at all (apart from the new pool) and has a relaxed and friendly atmosphere. We have not experienced any rudeness or unfriendly behaviour by any of the staff on either of our visits. Most of the local sellers and tour operators on the beach are still the same too. You can get a good massage from either Mary of Jackie and your nails painted by Rachel, or buy leather goods and t-shirts from some of the stalls. The main one to avoid is the Aloe Vera man who will try to rub some on your skin from a plant stalk and then charge you for it. Most of the others are harmless and will go away with a polite "No Thank You".

The food was excellent with a good choice each day and the head chef was very friendly. I celebrated my birthday while I was there and he made me a surprise birthday cake complete with candles! There is a weekly rum puch party where you have the chance to meet the staff and Leslie the manager as well as the other guests. We bumped into a couple we had met 4 years earlier at this event - how unlikely is that?

The manager also arranged a "returners" party for all those guests that had been there before and it was a very enjoyable evening attended buy at least 40 guests so that gives you an idea of how popular it is to go back to.

We will definately return to the Turtle Beach again some time in the future and would recommend it to anyone who wants a relaxing, peaceful getaway in an idyllic setting without breaking the bank. If it's 5* accommodation and lively nightlife you want the Turtle Beach is not for you.

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