Guest Report

4 apartments in Castara (listing)
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Karen Ordemann

Guest Report

Post by Karen Ordemann » Tue Dec 15, 2015 5:48 pm

The views were great from our balcony, right out over the bay. They were a bit disorganized upon our arrival. The rooms had not been cleaned. It was as if we weren't expected! The rooms are very simple and rustic. We had 3 people in one room and the futon bed was very unsatisfactory and uncomfortable. But, the price was right.

Tomo
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Newbie Visitor
Posts: 1
Joined: Tue Dec 15, 2015 8:40 pm
Location: Castara
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Trinidad & Tobago

Re: Guest Report

Post by Tomo » Wed Dec 16, 2015 1:24 am

Response to the review; I'm sorry to find you were unhappy with your stay at Lillibets. There is a good sized queen sized bed in the one bedroom and a sofa bed which has provided well for previous visitors. So will need to be reviewed the futon in the light of your comments. Your group of 5 should have had plenty of room in the two apartments which are far bigger than the average apartment available here. Now we are back in residence at the apartments we will ensure preparations are fully in hand for all our guests. Apologies for the inconveniences you felt during your two nights here. We would be pleased to discuss the matter with you personally.

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