Guest Report

[Christine Dum]

We stayed at Bacolet Beach Club for 2 nights on the beginning of our Tobago vacation in April 2009.

We booked the hotel because the website looked very nice and we wanted to relax on the beach before touring the island.

On our arrival at Bacolet Beach Club we were pretty enthusiastic. The view to the sea once you enter the hotel lobby is amazing. The combination of the white hotel and the blue sea is simply wonderful. Also we were pleased by fresh flowers lying on our bed and in the bathroom. The rooms are very nice and tastefully designed. The huge canopy bed is perfect. Each room has a private veranda with a view to the bay.

After the first hour what appeared to be so good turned out to be less perfect than thought. First we realized that the hotel was completely finished on the top but the further we went down to the beach the more we found that some things were still under construction. The stairway to the beach is made of sporadic shelves, so is the beach bar.

This would have been ok if they'd made up for this drawback with good service and nice food. The restaurant had little choices for dinner and all meals were completely overpriced for what you got. The waiter recommended the most expensive dish on the menu, which we didn't take; we went for local food, which was poor quality. We got the same dish much better and for one third the price later on our trip. Also breakfast was a disaster, the stuff from the buffet was cold and we were not told that we could order eggs, we only found out once our neighbours got their fresh eggs. On this wonderful island with the best fruit you can imagine, Bacolet Beach Club serves some lausy apples and water melon for breakfast, while I was looking forward to a sweet paw-paw or pinapple. Again service was very unfriendly. We could not understand why Bacolet Beach Club employes untrained students (as we supposed) from Europe or the US, instead of giving local people the opportunity to work as waiters. We think that they could easily find better and more skilled staff in Tobago.

We were not satisfied and would not recommend going there. Bacolet Beach Club tries to be "something", but a lovely view and a nice house is simply not enough.