Guest Report

[Dwayne]

My travel agent recommended tropikist but after arriving i realised we made a huge mistake. firstly everything was disorganised, there were no room assignments we had to wait and see what room we will get. we were given a room about an hour after check in. the front desk staff were not friendly and welcoming except for this one guy who worked front and restaurant. when the room was assigned no one escorted us to the room so we had to navigate our way to it, the hotel's structure appears run down, the door to my room looked very old the room was not appealing, there is nop safe, car rental, internet cafe etc. the food for dinner was good but we had to wait toooooo long to get it the staff seemed overwhelmed too many ppl to attend to at the same time. i honestly dont mind how the place look or even too much about the rooms but that front desk service made me wish to stay somewhere else. also it rained alot today 03/08/12 and tht top floor is exposed so the tiles got wet and slippery which made it very dangerous for my pregnant wife 2yr old son and myself. unfortunately i cant recommend this hotel to anyone, even the housekeeping was shoddy. im used to having my bed made up at hotels but not hear, housekeeping swept and mopped the room but left the bed in the same condition as i left it. i was so disappointed that i rented a car today and drove around the island just to escape from this place...