Guest Report

20 room 2* hotel and restaurant inland at Crown Point.
CLOSED IN 2015. Now trading as Shepherd's Inn (see above).
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Mr & Mrs b Brockway

Guest Report

Post by Mr & Mrs b Brockway » Wed Jun 25, 2008 4:03 pm

Don't bother to go to the Toucan Inn, unless you like to be treated with contempt by the owner and put up with poor service. The rooms are old and need completely refurbishing. The food is hit and miss on quality and always late. My husband was so insulted by the owner that we asked to be moved to another hotel. It is a great shame as we had stayed there before and it has really gone downhill. The evening entertainment had gone down from nightly dancing and singing, fire eaters and limbo dancers and a real carnival feel, to one man playing the keyboard, badly. Manager Troy and Admin Christine were really nice and were obviously doing their best to keep everything going. Apparently the nice owner was away in England while we were there so we got treated to the dark side version. Troy and Christine were full of apologies and Troy made sure we got a refund, which Mr Nasty was not going to give us.Our Reps were wonderful, but the only place they could move us to was very very expensive. Great Shame!

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