Holiday Report 2 - Hotels
Posted: Wed Mar 26, 2003 4:04 pm
Post Recreated: Originally posted - 28 January 2003
This is an extract from my main report "Holiday Report 2 - Hotels" posted in the main "General Questions & Comment" accommodation forum:
REX TURTLE BEACH RESORT
The Rex Turtle Beach was a big disappointment. Despite one of the very best beach locations on the island, the 2½-star Rex Turtle appears neglected and uncared for. British readers will know what I mean when I mention Southend-on-Sea or Clacton. There seemed to be more beach traders than guests, but I have since been told that they host a trader’s market on Wednesdays, which may have accounted for this. We will pay a second visit on another day before forming definitive views and writing our main mini-review. [Ed: A later visit confirmed that this situation was caused by the Wednesday traders market.]
We were unable to examine rooms at the Rex Turtle as the hotel has ignored numerous attempts to make contact. We invited the Rex Turtle’s General Manager to provide us with a conducted tour of the hotel to ensure that we were fully aware of their features and facilities. Our emails have remained unanswered. We shall not allow our views to be biased by this snub, but it might give some indication of the hotel’s attitude toward customer or public relations.
This is an extract from my main report "Holiday Report 2 - Hotels" posted in the main "General Questions & Comment" accommodation forum:
REX TURTLE BEACH RESORT
The Rex Turtle Beach was a big disappointment. Despite one of the very best beach locations on the island, the 2½-star Rex Turtle appears neglected and uncared for. British readers will know what I mean when I mention Southend-on-Sea or Clacton. There seemed to be more beach traders than guests, but I have since been told that they host a trader’s market on Wednesdays, which may have accounted for this. We will pay a second visit on another day before forming definitive views and writing our main mini-review. [Ed: A later visit confirmed that this situation was caused by the Wednesday traders market.]
We were unable to examine rooms at the Rex Turtle as the hotel has ignored numerous attempts to make contact. We invited the Rex Turtle’s General Manager to provide us with a conducted tour of the hotel to ensure that we were fully aware of their features and facilities. Our emails have remained unanswered. We shall not allow our views to be biased by this snub, but it might give some indication of the hotel’s attitude toward customer or public relations.