Guest Report
Posted: Sun Jun 17, 2007 3:04 am
My wife and I went to this hotel in June of this year on a bed and breakfast only package. We arrived after a very long journey, only to find that our room was not ready. Most of the reception staff were at best unhelpful and at worst downright rude. After about 5 hours we were allocated a room. The decor and furnishings left a lot to be desired I'm afraid. We went into the dining room for the evening meal and were charged $370 Trinidad and Tobago for the meals which was about £37. On both occasions, we found the meal rather unpalatable and certainly not worth the money. Some of the other guests who were full board very rarely ate the evening meal and only had the lunch time meal.
There were also people trying to sell trips on the hotel, who were not linked with any of the tour companies and it became very tiresome after 2 or 3 days and we could only escape by retreating into our rooms.
The beach while we were there did not appear like it did in the internet site, for one it Had a stange balck substance near the water's edge and secondly, because of the slope, the sea was on most days quite rough. You are warned that no lifeguard is on duty and you swim in the sea at your own risk.
The pool was little better being very shallow and not very good for swimming in. Again, people had ear infections caused by swimming in the pool and it had a sign saying closed for 1 day.
One note, one of the reps said to a couple that my wife and I became friendly with to write something positive about this hotel on the evaluation form and not to dwell on all the negative aspects. Needless to say, they declined.
If you are going to Tobago which is a very nice Island it has to be said, I would think twice before staying at Turtle beach. If my wife and I ever return, we certainly will not.
There were also people trying to sell trips on the hotel, who were not linked with any of the tour companies and it became very tiresome after 2 or 3 days and we could only escape by retreating into our rooms.
The beach while we were there did not appear like it did in the internet site, for one it Had a stange balck substance near the water's edge and secondly, because of the slope, the sea was on most days quite rough. You are warned that no lifeguard is on duty and you swim in the sea at your own risk.
The pool was little better being very shallow and not very good for swimming in. Again, people had ear infections caused by swimming in the pool and it had a sign saying closed for 1 day.
One note, one of the reps said to a couple that my wife and I became friendly with to write something positive about this hotel on the evaluation form and not to dwell on all the negative aspects. Needless to say, they declined.
If you are going to Tobago which is a very nice Island it has to be said, I would think twice before staying at Turtle beach. If my wife and I ever return, we certainly will not.