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Guest Report

Posted: Sun Jan 06, 2008 8:10 pm
by Mellissa Peony
I made reservations at this hotel but we canceled our trip way ahead in advance because we couldn't make it.....after some time i decided to get a refund of my money and after several attempts to contact the manager she informed me that they never made a log of my cancellation so therefore she refused to give me my money back.....these people are a total rip off because its my word against some worker who didn't do her job...this is bad service to the max

Re: These People Are a Total Rip off

Posted: Mon Jan 07, 2008 7:41 am
by Jane H
Hi Melissa,

Did you pay by bank transfer or credit/debit card? If so, you will be able to get confirmation that the money was paid to the business or business owner. It's worth looking into.

Jane