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Guest Report

Posted: Sun Feb 01, 2009 10:25 am
by Linda Wjitehead
Despite a shaky start (apartment not ready on time) we found the Beach House to be a lovely place to stay. Clean, comfortable and as far from the madding crowds as you could wish to be, with all the amenities of home plus an idyllic setting.
Porridge looked after us like family - icluding a hair-raising stint as 'ambulance' driver after an unfortunate bang on the head!!
We would definitely return to the Beach House

Re: Guest Report

Posted: Mon Feb 02, 2009 10:14 pm
by AlisonM
We were sorry to hear that Linda's apartment was not ready when she arrived. We strive to maintain high standards at Beach House, and having looked into why this happened, it seems it was due to the previous guests not checking out on time and a delay in cleaning the apartment. We have been in contact directly with Linda to sincerely apologise for the confusion, and for any inconvenience caused. We will do our utmost in the future to ensure that this mistake does not happen again.