Guest Report

[Mrs. Palmer]

Thw Grafton was reasonably priced at a time when hotel rentals are pricey - Carnival. The hotel exterior, grounds are in need of a facelift and some overall sprucing up. Customer service is incredibly slow, even by Caribbean standards. We travelled with little ones but dinner at the in-house restaurant begins at 7:00 pm, after the sun sets so you don't have the benefitof relaxing and enjoying the beautiful sunset while enjoying dinner. The pool closes at 6:00 pm so after a hectic day of sightseeing, when you return to the Grafton there is little opportunity to enjoy the pool, which is quite nice. Our rooms were clean, beds comfortable so while the above situation was a pain, the hotel suited our purpose, for the money we wanted to spend. However, the next time we visit Tobago it might be better to spend a bit more to get better service, updated amenities/rooms and a better atmosphere.