Blue Haven Hotel - Reader Reports & Opinion

Guest Report   

Alan & Judith Robertson from U.K. visited in April 2008 and awarded  Five out of Five

We have just returned from a two week stay at Blue Haven. It was absolute bliss! The staff are friendly relaxed and very helpful. Those who have criticised without due cause do not appreciate the more subtle aspects of Tobagan life;they should be consigned to an eternity in DisneyWorld Florida. The island is a true paradise, with wonderful, happy, helpful inhabitants and a glorious environment. In fact,Tobago should remain a well kept secret to prevent it from becoming over commercialised. I take back all we have said;take notice of the malcontents; don't go & leave it for the rest of us to enjoy.

Guest Report   

Rita Leat from U.K. visited in April 2008 and awarded  Five out of Five

My husband and I made our first visit to Tobago in April 2008. We stayed at The Blue Haven Hotel for 7 nights fully inclusive. The hotel had received mixed reviews on other travel sites so we were a little hesitant of our choice. We need not have worried, from the moment we arrived we were warmly welcomed and the staff were great for the whole week. The Hotel was fabulous.The bedroom was light and airy with a really comfortable bed. The balcony provided wonderful views over the ocean. The location was dreamy- a fantastic treasure island beach with a wonderful beach bar that provided us with excellent lunches. The pool area was really well thought out with plenty of luxurious sun beds/ sofas and large cusions to loung on. There was sun and plenty of shade available. There was also a large patio area to have cocktails or afternoon tea on, again with really nice comfortable furniture. The restaurant for breakfast and dinner is high up so you have fantastic sea views. The food was plentiful and delicious. Nothing was too much trouble. We would unreservedly recommend this hotel if you want a completely relaxing holiday. We will certainly be going back. The manager of this hotel is the key as he has the enthusiasm and passion to ensure his guests are well looked after.It really is Blue Heaven.

Guest Report   

Tabitha from U.K. visited in March 2008 and awarded  Three out of Five

My boyfriend and I have just booked an expensive week’s break at the Blue Haven flying out next week in need of serious R+R. I did the usual quick read up on trip advisor and read some great things, then booked it this morning and have now read some really, really awful things - Have we made a huge mistake and wasted a couple of thousand pounds?

If anyone has been recently please can you let me know weather it is worth staying there. Reviews and the food and service concern me as we have paid for half board

Eagerly awaiting any feedback

Many thanks in advance

Stephen and Tabitha

Guest Report   

Diane Unknown from U.S.A. visited in March 2008 and awarded  Four out of Five

The first thing that I have to say is that time was too short for a stay on the island. The hotel was beautiful and very clean. Also, the staff was more than friendly and professional. We were made to feel at home. We were looking for a slow paced and relaxing atmosphere and that is exactly what we found. While there, my husband and I had two massages each. Well worth the time!. The only thing that we would change is the clocks, they need to go slower!.

Guest Report   

Carole And Jim Dyehouse from U.K. visited in February 2008 and awarded  Two out of Five

We stayed here for 8 nights after recommendation from Mot Mot Travel and the website. The food and accomodation were good and the room a delight with stunning views over the bay - even though we had requested an upstairs room and had one reserved - we ended up downstairs. Cleanliness and maid service were very good. The setting and overall ambiance were all we had expected. (The hotel is however a long way from Scarborough which holds nothing we would recommend except maybe a walk to the local park. Traffic at the port was horrendous and modern amenities were non-existent.) The hotel management is also non-existent and this was seen clearly in the lack of direction to staff overall - though reception staff were polite and very helpful with our safe that on arrival was locked - it took 2 days to get it opened for us!! Staff in general clearly had a lot to contend with in the poor management we witnessed. The dining room requires an immediate upgrade and cleanliness of the presentation area for buffet food, the floors and seating were frankly lamentable. Service was again polite and staff were well meaning and helpful, but streamlining of roles would make for greater efficiency overall. The manager needs to get his act together and his personal appearance and professional role is not what one would expect of a 4 star hotel. He was even late for the manager's cocktail reception!! Issues requiring his immediate attention already mentioned along with service times - it took 1 and 1/2 hrs to get our bill the first night of our stay and then it was the wrong one and the party whose bill it was had left having had some very cheap drinks at management expense. Billing is a major issue and the hotel must be losing out if our experience is anything to go by. Despite the probs we had an enjoyable time and did not rely on the hotel for our source of entertainment so if this is the same for you it will be a great place to eat and sleep.

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