Coco Reef Resort - Reader Reports & Opinion

Guest Report   

Phil Mann from U.K. visited in April 2013 and awarded  Five out of Five

We really enjoyed our stay at the Coco Reef and found it very relaxing with a great ambience. The room, breakfast, beach and general facilities were all excellent.

We were slightly disappointed with the standard of the nearby bars and restaurants as we were B&B. That was until we found the Cafe Coco which we used for four nights and thoroughly enjoyed.

Have already recommended the resort to friends

Guest Report   

Zachary Alexander from Canada visited in December 2012 and awarded  Five out of Five

Value for money, on the expensive side but we loved this destination getaway - we appreciate it better from the other run-of-the-mill, over populated tourist resorts available in the Cbb. We'll definitely return!

Guest Report   

Liz Burchell from U.K. visited in November 2012 and awarded  Five out of Five

Returned after awesome stay same time last year. Staff, food, location even better than we remembered. Nothing too much trouble, neat little touches on return e.g. check in conducted in offfice whilst drinking champagne. Yes decor may be looking a little tired but room, towels, bedding always spotless. Would love to make this a third visit next year but cash flow constraints unfortunately mean we probably will not be able to.

Guest Report   

Sue Dickinson from U.K. visited in September 2012 and awarded  Two out of Five

Only the south west of Tobago is developed for tourism. The rest of the island has lots of small attractive villages and lovely sandy beaches, edged by forests, that are almost deserted, and the mountainous rainforest in the middle. The location of the Coco Reef is convenient and the view from the restaurant over the gardens, narrow beach, man-made lagoon and the yachts beyond is beautiful. Breakfast was good and it was great to relax in the sun and look at the view. Dinner in the main restaurant was variable as was the service. The bedrooms let it down. We were upgraded to a suite with 2 huge rooms and a kitchenette. This had a fridge, microwave and (poor quality) units with a breakfast bar but no plates or dishes. It was useful for washing swimming and snorkelling gear. The bathroom was small and poorly appointed with one small towel rail that would not take all the towels let alone any washing. The air conditioning functioned adequately, just, although in one room it was obviously very old. We had 2 balconies with the original metal sliding doors that were difficult to open and close; the view was of a small courtyard full of palm trees with the noisy air conditioning units of the spa on one side. The towels, bed, pillows and linen were of poor quality. Storage space was good but in order to see into the safe I had to stand on a chair. Overall, the rooms were shabby and dated. The Coco Reef may be best resort hotel on the island but it is a long way from the best in the Caribbean. Nonetheless, it was pleasant and good value for money for this region.

Guest Report   

I Martin from U.K. visited in August 2012 and awarded  Five out of Five

We went witho our two boys aged 10 and 6 and had a great time.

The accomodation was great, not pristine but more caribbean shabby chic! Loved the food, bbq fish at lunch was excellent, ditto souffles after dinner.

95% of the staff were spot on. If you treat them right then you get great service back. If you treat them like dirt (as some do)then ...

We did the Zoe jet boat trip which was fun, and also some fishing ask for Kester. The whole family caught Tarpon and my 10year old was thrilled with a bonefish he caught.

Sometimes it could be hard to get a drink from the bar in the evening. When dinner was being served the bar staff were looking after dinner orders and you could feel you were intruding. The hotel was largely deserted by 10pm which didn't bother us.

My only real negative was the watersports. They had a few kayaks which all the children loved. In August the hotel becomes a centre for the annual Trinidad to Tobago boat race. Large numbers of ocean going boats moor just oof the hotel wall and basically have a party for 3 or 4 days. This in istelf was not a problem ( our children made friends with some from Trinidad) but several of the boats used the KAyaks as tenders and left them tied up for hours on there boats. This did not seem to bother the watersports staff that there was none for guests. But should a child not be in a boat for 5 minutes the surly staff would be over in a flash and take it back. Also watersports were only available until 4pm which seemed a tad early.

Other than that we had a great time and hope to go back. The general manager Eric was great and happy to sort any issues.

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