Crown Point Beach Hotel - Reader Reports & Opinion

Guest Report   

Janet Wyatt from U.K. visited in February 2013 and awarded  Four out of Five

Be warned if you are eating in the restuarant make sure that at the bottom of the menu page for the evening meal that it says vat and service charge not included.

We ate there recently and the page did not have this on but we were still charged the extras, when I complained it was met with indifference and the manager said it should have been on there and even though it was not shown we would still have to pay.We noticed the next night the extras were shown at the bottom of the menu page.

So much for "the customer is always right"

Guest Report   

Jess Petit-Frere from France visited in January 2013 and awarded  Two out of Five

The female reception staff is not welcoming impression of the bored.

restaurant meal is not terrible for the price.

the room is a bit veillote even if there a beautiful view.

the pool and bar are good, there is no proposed activity (excursions, restaurant etc)

Guest Report   

Bridgette Mohammed from Spain visited in January 2013 and awarded  Three out of Five

I've stayed at this hotel a few times on my trips to Trinidad and although I think the service is terrible, I also think it has the best ocean position on the Caribbean sea. The grounds are lovely and well maintained, but the table tennis looked sad and tired. One can have a lovely stroll to Store Bay and sit and enjoy a rum and coke at the bar looking out to the beautiful sea.

On my last visit, the reception girls and staff seemed more friendly and accommodating. This was a welcomed change from before.

The manager/owner,however, is awful. There is overwhelming atmosphere of distrust and indifference. There always seemed to be someone sitting behind a glass pane watching the reception or manager sitting at the bar, though not vaguely interested in his guest.

Its a pity as the well proportioned manager, is so rude at best and treats his guests as if he was doing us a favour. Perhaps he need to revisit the page on providing service, and maybe trusting in the staff may reap rewards. Plus being pleasant to your guests, so they may return.

As a pleasant lady swimming in the sea told me, "this hotel is not a nice place to work" what a shame as it could be so much better.

Last point, why have AC throughout the rooms and louvered windows as well, how unsustainable and costly.

Guest Report   

Raja Rambally from Trinidad visited in December 2012 and awarded  Four out of Five

In December it was quite and relaxing. the food was great. but the pool was close for a couple of days. but otherwise it was great. will stay there again

Guest Report   

Sheraz Hoosaney from Trinidad visited in August 2012 and awarded  Five out of Five

We had a wonderful time. We were very comfortable and pleased with this location. The cost of the view is priceless. Will recommend this place to anyone who wants to be truly at the sea side. We felt the waves crashing while in bed.

Had a great time....We Will Go Back Again!

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