Enchanted Waters Hotel - Reader Reports & Opinion

These reports are a combination of questions and comment posted in our Enchanted Waters Hotel forum and visitor reports added via the 'Add Report' tab above. The votes awarded are weighted by volume and date to give a truer representation of reader satisfaction [more details].

Reader Satisfaction Ranking:  Weighted ranking based on 33 votes = 3.4  (max 5)

Guest Report   

Joan And Caron Walwyn from Trinidad visited in August 2014 and awarded  Five out of Five

My daughter and I overnighted here, from our short stay we both found it quite comfortable. The owners were extremely friendly and helpful. Would I stay there again? Yes. But I hope longer than one night. To the owners thank you. We reside in T'dad and the UK.

Guest Report   

Laura from Trinidad visited in February 2014 and awarded  Four out of Five

I stayed at this hotel for 3 days. At first I was a bit skeptical about staying at this place because of the bad reviews I had read. However the room was equipped with 2 double beds, was extremely clean and in good condition. I heard that it was recently refurbished. The kitchen is actually built on the balcony, is very small but adequate, once you don't plan to do a whole lot of cooking. The kitchen has a 2 burner counter top stove ( no conventional oven) but a microwave oven. The fridge, though small ( under the counter) held quite a lot, but the freezer did not work very efficiently.

The pool was very clean and the grounds were nicely landscaped with ponds filled with colorful fish, and the pleasant sound of continuously flowing water.

The only complaint I had is that the owners need to be a bit more professional. This is a family run hotel. We were given our room key and told where to find the room. The better thing would have been to accompany us to the room and make sure that we were comfortable. Other than that they were quite pleasant and hospitable.

I would stay here again.

Guest Report   

Judith Blackman from Trinidad visited in September 2012 and awarded  Three out of Five

This hotel was very clean and cosy. The kitchen facilities were good, so was the bathroom and bedroom facilities. The restaurant was not open, I understand it is to come on stream later this year. This will surely make this hotel more attractive.

To note: The water in the shower was not heavy enough and the pool(the most integral part of the customer's stay) needs quite a bit of work. The lighting in the area where cars are accommodated at night should be much brighter.

Other than that, I quite enjoyed my stay at this hotel as the host was very helpful and accommodating.

Guest Report   

Hazel from Trinidad visited in August 2010 and awarded  One out of Five

My husband and i decided to take short vacation for 5 days. We were getting problems finding a place and eventually called Enchanted Waters. Mrs Patino told us they were booked but they have another place "Patino's Place" not to far that would suit us. The pictures on the site had to be that which was taken when they had just completed and furnished the place. When we reached it was a different picture....really scary. the yard was not kept,the burgular proof and door was sticking .....added to that two areas of the ceiling had water stains and one of them belly out...then there was a termite line running from the ceiling to the light fixture in the bathroom..... We try to over look it as everything look else looked ok.....But the truth was revealed.....Firstly the house service only changed the towels...(Friday)...they did not even change the sheets (thursday - monday). Then the rains came and showed us what we really paid for with our hard earned $. The roof was leaking and soaked the kitchenette as well as the bedroom and bathroom floor. We called the Patino's and their response was very disappointing. " We can't come right now, most of the workers are either Jehovah Witnesses or Seven Day Adventist so they don't work on weekends". Her son later arrived with "fresh towels" as we had to use the ones we had to mop up. We told him about the door and the burgular proof..he had no clue of those problems. Upon opening the towels he brought to hang in the bathroom we discovered that they were filled with holes...yes big shreaded holes. Are these people serious. Thank God we had packed towels and left on the first flight out that morning. The son insisted we leave the keys on the kitchen table ...was it so we would not have to go to their office and complain.....the only thing that was good about the place was the air-condition......what a waste of money..I'm sorry this site does not have the space for me to share the pictures with you..PEOPLE IF YOU GO YOU GO AT YOUR OWN RISK!

Guest Report   

James Baird from U.K. visited in August 2010 and awarded  Three out of Five

We stayed at the enchanted waters for our honeumoon and it was very nice, the restaraunt was great and staff quite friendly. some areas of the hotel could do with being done up a little but in general its a beautiful location, especially the pond with huge fish in it and the nice garden area.

In a nuttshell was a nice well kept hotel

thank you Enchated waters

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