Tropikist Beach Hotel - Reader Reports & Opinion

Guest Report   18 Nov 2012

Bob_uk from Lincolnshire,UK visited in November 2012 and awarded  Five out of Five

My Wife and I first paid a visit to the Tropikist Beach Hotel in Feb 2012, I booked the hotel before reading any reviews on Tripadvisor and on reading through them before we left I thought I had made a bad mistake and even tried to change the accommodation, but this was not possible.

We arrived at the Hotel and first impressions were not great, as many other reviews point out the building did look like it needed alot of renovation and updating, but we were greeted by the new manager Anderson Mcfee and made to feel very welcome. Within the first couple of days staying at the hotel all our previous fears of a nightmare Hotel were gone, We did have a couple of requests regarding our room and availabilty to get hot drinks and these issues were dealt with almost instantly.

This was our third trip to Tobago staying at both 5 star hotels and private villas and it turned out to be the best holiday we have had.

The main reason we go to Tobago is it is so unspoiled, the island is friendly and we feel very safe where ever we go. We don't feel just like tourists in a foreign country, We feel welcome, and this feeling was reflected in the Tropikist. The staff were excellent, always polite and happy to be of help.

We have just returned from a second trip to Tobago, and again we stayed at the Tropikist.

The ongoing renovations were obvious and the place was looking like progress was being made.

Anderson Mcfee has made good progress on every level and we had a second great stay with alot of the staff remembering us from our first trip and making us feel very welcome again.

In summary, If you like 5 Star accommodation, Never wanting to leave your hotel complex and learn about Tobago and its people, and want to be waited on hand and foot by robot staff with no personallity, then the Tropikist is not for you.

BUT .... If you love Tobago and its people and way of life, You'l love the Tropikist !

Booked again for Feb 2013

Guest Report   

Talmatie Soom-Manick from Trinidad visited in November 2012 and awarded  Five out of Five

My family and I, together with some friends with kids recently stayed at Tropikist Beach Hotel & Resort. I was a bit unsure of staying there because of all the negative reviews but I'm glad I went my instincts. We had a great time staying there. The rooms were well kept, always clean and clean towels available. The breakfast was absolutely wonderful. The staff were all pleasant. We wouldn't mind going back again.

Stayed November 2012, traveled with friends

Guest Report   

Dwayne from Trinidad visited in August 2012 and awarded  One out of Five

My travel agent recommended tropikist but after arriving i realised we made a huge mistake. firstly everything was disorganised, there were no room assignments we had to wait and see what room we will get. we were given a room about an hour after check in. the front desk staff were not friendly and welcoming except for this one guy who worked front and restaurant. when the room was assigned no one escorted us to the room so we had to navigate our way to it, the hotel's structure appears run down, the door to my room looked very old the room was not appealing, there is nop safe, car rental, internet cafe etc. the food for dinner was good but we had to wait toooooo long to get it the staff seemed overwhelmed too many ppl to attend to at the same time. i honestly dont mind how the place look or even too much about the rooms but that front desk service made me wish to stay somewhere else. also it rained alot today 03/08/12 and tht top floor is exposed so the tiles got wet and slippery which made it very dangerous for my pregnant wife 2yr old son and myself. unfortunately i cant recommend this hotel to anyone, even the housekeeping was shoddy. im used to having my bed made up at hotels but not hear, housekeeping swept and mopped the room but left the bed in the same condition as i left it. i was so disappointed that i rented a car today and drove around the island just to escape from this place...

Guest Report   

Dwayne from Trinidad visited in August 2012 and awarded  Two out of Five

Hi me again, it turns out that the nice guy who was very helpful is the hotel manager so i made my complaints known to him. he was very very apologetic for the way the front desk staff treated us and promised to have a chat with them. apparently he was recently hired to turn things around at this hotel and i believe he will because he has the right attitude towards customers and in time if he can reproduce workers like himself then tropikist would indeed have a promising future. all that would be left to do is give the buildings a face lift. the manager was so sorry for our unfortunate experience that he offered us an extra night free so we took it. i maintain that the restaurant staff has been very friendly and helpful however i believe that the night shift is a little understaffed as guest have to wait a bit too long for dinner after being seated. all in all our stay is getting better with each passing day! i might recommend this hotel as long as this manager is here.

Guest Report   

Natalia from Trinidad visited in April 2012 and awarded  One out of Five

First of all,i must say the location,and landscaping of the hotel is excellent,the rooms are average,clean but you can tell its old.we paid $8000 for 2 rooms inclusive of breakfast and dinner,our 1st and only dinner, my husband and father in law,ordered johnny walker and black & white scotch,only to be told 15mins after they dont have those they only have mc arthurs,,so we made a suggestion that on a busy wknd like this they should have catered to everyone's needs,linda(a dinner staff,who was not serving us)came over an said in a very rude tone, "we dont serve top chef dinner an liquor,if u wanted that u should have gone to coco reef or hilton",breakfast was really poor,my husband and i waited almost an hour on 2 mornings just to get eggs,,,when asked what was the keep back no one had answers,,,food,even though it tasted ok,was basic,not much variety,,,so my mother in law who is vegetarian didnt have much to choose from so we ate dinners elsewhere on the other evenings,even though our dinners were paid for,,,management needs to step up and improve its staff,because nobody seems to know what it going at this hotel,the clerk at the front desk,all she says is "its not my fault,i just work in the front" we requested to have a late check out,and were told we couldnt,,,upon checking out,had we nt scrutinize our drinks bills for the dinner,we would have paid for stuff we didnt even drink,,,they billed us for the black and white we ordered even though we didnt get it an for 7 fruit punches when my 9 yr old niece only had 1,,,,i personally think with proper management this hotel can make it,,,bt if it continues the way it is,its going to become run down once again

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