Turtle Beach by Rex Resorts - Reader Reports & Opinion

Guest Report   

P Richards from U.K. visited in April 2006 and awarded  Three out of Five

On reading your review stating that staff attitudes seemed to be dependant on the teatment they received from their guests then I would have to disagree. Many staff were outstanding doing all they could to make our stay pleasant and enjoyable, however there did seem to be an undercurrent of bad feeling and unfriendly attitudes towards guests from certain members of staff. One particular chef (egg chef), a female was brilliant, chatting and joking with my daughter(9yrs) most mornings, being patient while she made her choise of eggs and reaching over to get her plate seeing as she is small. However one particular morning she had been replaced with another female who was nothing other than rude, impatient and ignorant to my daughter -with my daughter saying nothing other than "fried egg please" I wonder how that warrants the behaviour she received. Bar staff were also abrupt and unfriendly however, this may be explained by the severe understaffing of the bars and the volume of work the bar persons were doing.

The location is fantastic, the hotel is not perfect but is perfectly acceptable and comfortable, some of the staff are brilliant. The watersports staff are a credit to the hotel - always friendly, happy and singing just can't do enough for you. With just a little more of a friendly attitude from some of the other staff this holiday could have been our best ever on a truly wonderful island.

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Guest Report   

Marian Vessey from U.K. visited in April 2006 and awarded  Three out of Five

We stayed at Turtle Beach by Rex in April primarily to see the turtles laying their eggs and we were not disappointed with this aspect.We were alerted after registering for this when it happenned.

The hotel is all inclusive but we felt there was not enough choice with the food and drink outlets and the restaurant is not air conditioned so we often left our meal after the main course because the heat was unbearable.

The rooms were adequate and overlooked the beach which was an excellent location, and were kept very clean by the staff.

Generally the resort needs a facelift but the staff were polite and helpful in everywhere except the bar and at times it seemed too much trouble for them to go the extra mile to please guests.

overall it was good value for money,in a superb location.

Guest Report   

Lynda Gaskin from U.K. visited in March 2006 and awarded  Four out of Five

We had a beautiful holiday at Turtle Beach Resort, and went all inclusive the accomadation, albeit basic, was clean & tidy, the food was very good with an amazing choice, we espically liked the afternoon tea and cakes!! couldn't fault the staff in any way, very polite and helpful.

The surroundings where kept spotless.

The evening entertainment was a bit hit and miss but as we don't really pick a holiday for that it didn't matter to us.

Loved the pool and bar area, loved the Island, we took a car out for several trips exploring around the island and going out to local markets. A trip to the wilder side of the island is a must as is trying the local restaurants.

Turtle Beach itself was amazing, beautiful golden beach, the fisherman brought there catch into the bay and sorted out the fish, wonderful to watch, espically the pelecans swooping down to try and get their dinner!! topped off by seeing 2 beautiful leather back turtles coming ashore to lay their eggs, we watched them for hours until they went back into the sea, what a sight, the shell of one of them was over 2 meters in length.

We loved Tobago and will one day return.

If Henry is still there under his Mango tree on the beach making sandles, then you must have a pair made mine are still going strong and are so comfortable.

Guest Report   

John And Elisabeth Small from U.K. visited in February 2006 and awarded  Two out of Five

My wife lives for tennis; the 2 courts were in appalling shape.

The rooms were not well cleaned and the supply of towels and wash cloths was un-predictable.Not enough beach chairs or shade

provided. Food was fair.

We did enjoy the turtle and bird watching.

Guest Report   

Chris Shovelton from U.K. visited in January 2006 and awarded  One out of Five

Rex hotel was poor with late servicing of rooms so that often there were no fresh towels even by teatime.

Everything was scruffy, the main complex smelt of frying food and the food itself looked most unappetising.

Car park is like a bomb site,lord help you in the rainy season.

Staff did their best but seemed unable to answer the numerous complaints we saw people making during our weeks stay.

Rooms were like chalets. Best avoided unless you want a 1960s Butlins experience.

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