Golden Thistle Hotel - Reader Reports & Opinion
Avianne from Trinidad visited in February 2014 and awarded
My boyfriend and I stayed at The Golden Thistle during the Carnival season in Trinidad. We stayed for 4 nights. Now, as everyone knows, it's difficult to get a place to stay in Tobago for the Carnival rush period. Thankfully, we found The Golden Thistle.
When we booked the place and paid the downpayment all was well.... Until curiosity swept over me and I began reading reviews on the place (will do this before next time). The reviews were poor and I felt like I didn't want to stay again. But we went.
When we arrived in Tobago we walked from the airport to the "hotel" and Michael (the owner) was waiting for us. He was okay but not very friendly, he wasn't bad but he was serious. He showed us to our room and we went in.
I was taken aback by the place, it was clean but it is in dire need of an upgrade. The bed had brown, spotted, lumpy pillow cases in need of some quality sponge. The sheets were dingy and the mattress was EXTREMELY uncomfortable! We never had a good night's rest. Plus the cleaner comes and knocks on the door every other morning at around 7am. She will not stop knocking unless you get up and open the door. If you are busy, she informs you that she will come back in 15 minutes. There's a DO NOT DISTURB sign we found on our last night.
On to the bathroom, it was clean (even though some places could use a good scrubbing) I had no serious complaints except I didn't like the fact that it is expected that water be used for only 5 minutes.
The kitchen, this was the worst! There were no proper seating except two old chairs (one plastic and one old wooden chair) and the table is built onto the wall. The plates, cutlery, cups, glasses and pots were old and mismatched. It's as though they collected the items from different sets, it was in poor taste to have two old plastic plates and very old pots. Also, people there is NO MICROWAVE, kettle, matches and dishwashing liquid! You have to go to the front desk and purchase matches or pay to reheat your food! I was not paying so I used the old pots to reheat all the food we brought. In addition, the little fridge does not close properly and it needs servicing as our drinks and food were not properly refrigerated and ice was not made.
The pool was also run down and in dire need of paint. The floor of the pool looks dilapidated (even though the water looked clean) the contrast was a turn off! We didn't bathe in the pool as it looked bad. Plus, no late at night swims folks, the pool locks off at 9pm.
The girl at the front desk and Aunty at the restaurant were fantastic! Very warm and pleasant! Aunty made you feel as though you are her own children. Her cooking is delightful and very flavourful! Real Tobagonian! She's a sweetheart.
The best thing about The Golden Thistle is the location. Everything is walking distance and it's a little set back away from the busy streets.
Other than the convenient location and Aunty at the restaurant I will not recommend this place to anyone. You can pay less and enjoy proper, cleaner facilities.
S. Ali from Trinidad visited in December 2013 and awarded
I would only recommend this place if you have no other options or if you are on a tight budget. The pool isn't well maintained as it was years ago when I had visited. It was a group of us and we rented six rooms altogether. We had a toilet that was leaking and wasn't flushing properly in one room, a fridge that was rotted and the door kept falling apart in another and we were promised a pool side room but didn't get that and also didn't have hot water on the first night in the "pool side" room with the king bed.
The maids were however very friendly and did their jobs well. Doubt I'll be going back there unless I have no other option.
Anastein Ragoo from Trinidad visited in August 2012 and awarded
Our stay here was great. The beds were really comfy and even though the air conditioning was not functioning properly the desk clerk was helpful and attentive. All together it was an enjoyabe experience.
Lesleyanne Lindsay-Nanan from Trinidad visited in August 2012 and awarded
I liked the quiet flora and atmosphere at Golden Thistle and was very impressed with the maid service. The apartments were spotless.The breakfast was delicious especially the hot chocolate. I forgot to ask them what brand it is. The receptionist loaned me books to read and generally the friendly staff made our stay very pleasant.
However I found that the pool was unsafe due to the sharp decline from 4 feet into the 8 foot section (especially for children) and parking was insufficient. I would recommend the hotel though for those wishing to re-charge their mental batteries and would like to return myself, in the near future.
Ksingh from Trinidad visited in April 2012 and awarded
Just got back from what should have been a holiday in Golden Thistle Hotel and I absolutely CANNOT RECOMMEND THAT PLACE TO ANYONE! My recommendation is that the Tobago House of Assembly set up some sort of assessment board to ensure that the quality promised in brochures and websites is accurate! It was horrid and I feel robbed! Bockety fridge, a cramped tiny room, mildewed dishcloth, dingy old towels, pillows that were lumpy and dead, a smelly blanket, househelp that merely remade beds and swept, dishes left in sink, microwaves offered only if one rented it in addition to what was paid for the room, water problems, tableware looked like scrap ends from a garage sale, nothing matched and everything was very old and heavily used in addition to being an exact two in number of each. Certainly not what was promised nor what I expected when I paid down. The brochure and website heavily misrepresents what is actually there! Hospitality was missing. Not even a bit of diswashing detergent to wash the dishes and matches to light the stove were not provided unless one bought them from the hotel restaurant. The ambience is depressing and somewhat survivalist. I was deeply disappointed and swore that I won't be back in Tobago in a hurry. I stayed in Rm 54 even though I paid extra for a poolside room and was promised thus over the phone and it was absolutely awful, all the worse, because it was the Easter Weekend and I couldn't get another place to move to and was forced to endure as best as I could...I refused to stay in Tobago a moment longer than I had to and caught a flight on standby 5-6hours earlier than I was supposed to leave. Disgusting and I'm thoroughly disgusted!