Reader Satisfaction Ratings

Details of the Reader Satisfaction Ratings used throughout this website

Whilst editorial comment and recommendation can be a vital aid to readers unfamiliar with a destination, it is equally true to say that nothing represents a better guide than the combined opinion of the visiting public.

Throughout this site we use a simple 5-point rating system to show overall visitor "satisfaction" with each property, business or feature. Overall satisfaction is defined as a combination of quality, standards, service, price - in fact everything related to the experience. A summary of how the visitor felt about the experience. Low scores indicate low satisfaction; high scores high satisfaction.

The Reader Satisfaction Rating (RSR) shown in the listings/articles is the combined total of all votes cast to date. However, the final figure displayed is weighted to increase the probability of the final result. It would be unfair, for example, for a business with just 1 vote of 5-points to be awarded a 100% score ahead of a business with 50 votes averaging, say, 4.7. Therefore, our ranking system utilises Bayesian statistical weighting and takes into account the total number of votes cast, the age of the votes and the consistency of the rank awarded to calculate a 'weighted' final figure.

A screen tip will appear, showing the number of votes cast, if the mouse is hovered over any RSR rating. Clicking on the image will allow the user to vote for that service/feature.

We actively encourage every reader who has visited Tobago to participate in our various polls [available here]. No registration is involved. We only ask that you enter a valid email address (for validation of the vote and to check that you have not already voted for that business or feature in the past year). Your email address will be treated as strictly confidential. It will not be published in the listings and/or shared with anyone else, for any reason whatsoever.

Business owners and residents of Tobago are welcome to participate in the polls as long as they cast impartial honest opinion. Business owners, their friends and family, may not vote for their own business. Email addresses are checked against our database and any owner voting for their own establishment or organising manipulative voting stands the risk of being named and shamed.

So, please help visitors by casting your votes at www.myTobago.info/surveys/.