Sandy Point Village - Reader Reports & Opinion

Guest Report   

Maria Raman Nair from Trinidad visited in June 2008 and awarded  Two out of Five

Very very bad service.

The staff is not customer oriented. They are not willing to assist with your questions. They are probably not trained in the hotel industry field.

Some of the rooms are in need of urgent repairs (bathroom shower, tap in sink and light fixtures on step).

When we checked in our room was not ready.

Guest Report   

Claudia from Germany visited in March 2008 and awarded  Five out of Five

NAch enttäuschenden 2 Nächten im Tropikist wechselten wir ins Nachbarhotel Sandy Point Village. Traumhaft schöne Anlage direkt am Meer, alles sehr sauber - die Zimmer werden täglich gründlichst gereinigt (inkl. Abwasch ;-) ). Die Zimmer sind riesig und sehr komfortabel ausgestattet, das Frühstück ist auch gut und das Personal ist super-nett! SEHR ZU EMPFEHLEN!

Guest Report   

Nicole Christine from Trinidad visited in March 2008 and awarded  Three out of Five

I stayed at one of the poolsides apartments an it was not as bad as the reviews stated. We had a 2 night and three day stay and the staff was not unpleasant at all to us while there. The setting of the room is a good one,the downstairs is the entertaining area and the bathroom, there is a stairs leading upstairs to a deck where the bedroom is located above the entertaining area. The only thing about the room was that it doesn't have a kitchenette, there is only a refridgerator and a kettle. If you don't plan on cooking then it is great for that. The restaurant has very good prices and the view is really relaxing and the food is great.

Guest Report   

Paula & Mike Burke from U.S.A. visited in April 2007 and awarded  One out of Five

Why did I believe the website picutres instead of the reviews that customers wrote...Never Again...I would have rathered slept on the beach than the Sandy Village ..... We only stayed one night and that was one night to much... The bathroom was terrible..the water lines were leaky...dead cock roaches...we didn't even try the kitchen.

The staff could have cared less about the guest, it seems to be an imposition to help the guest. The workout room was in need of repair and cleaning....the pool was clean...and that was the only good point about the accomodations. Never again...

Guest Report   

John Wildman from Trinidad visited in February 2007 and awarded  One out of Five

My family from England came to Trinidad for 2 weeks. I heard you could use Sandy Point Beach Club facilities so I still booked 3 days. The Kitchen Stove was a wreck, only 2 of the burners worked while the other 2 fell apart. The toilet seat was broken so you slid all over the place. One of the Hot Tubs was Green and stagnant. As usual the attitude of the staff esp. Nicollete stank. The room was not ready until close to 2:00pm. When using the toilet on the last day the power went, so I was plunged into darkness. The water pumps shut down also, so I couldn't even wash my hands. The Gym hadn't been used in years everything was rusty. Overall you get what you pay for and pay for what you get.

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