Surfside Hotel - Reader Reports & Opinion

These reports are a combination of questions and comment posted in our Surfside Hotel forum and visitor reports added via the 'Add Report' tab above. The votes awarded are weighted by volume and date to give a truer representation of reader satisfaction [more details].

Reader Satisfaction Ranking: Weighted ranking based on 23 votes = 2.7 (max 5)

Guest Report

Helen Browne from Ireland visited in February 2011 and awarded One out of Five

This place is a joke. we stayed for 3 nights. The a/c control did'nt work, the electric kettle cable was faulty, the whole place smelled dirty, the shower drain was blocked and we asked for extra kitchen ware. We reported these to management, nothing was done and when we asked for a discount they keeled over with laughter! AVOID SURF SIDE LIKE THE PLAGUE

Guest Report

Shane Ramcharan from Trinidad visited in September 2010 and awarded Four out of Five

I'm writing this report as it's fresh in my mind. A group of 6 and myself stayed at Surfside for two nights Sept 24-26th. First of all the location is ideal. Close proximity to ATMs, Store Bay, the grocery, Chef's BBQ (my favorite, can't wait to go back to have that) and Skewers (for all the Muslims visiting the Crown Point area, they have halal meats), just to name a few of the eating places around.

W e stayed in a family apartment (paid $700tt per night for room DV2). The apartment was very well kept. This is the first place I've stayed in Tobago that actually had enough wares in the kitchen to cook, sadly this time I didn't. The bedrooms had clean sheets, clean floors and walls. Be warned! From my experience with the AC, they work darn good. We had the AC on in both rooms and kept the doors open so the entire apartment was really cold. Even though our stay was only two nights, on the second day, Saturday, someone came to mop and take out the trash. This really impressed me as I have never had that before even with paying $700tt for only two persons at the crown point beach hotel.

The pools were clean and there we alot of lounge chairs around for just taking in the Tobago sun. The one draw back for me was that the pool opens at 9am and closes at 9pm. I dont mind the closing time but I think it should open a bit earlier. Their check out is at 11pm so opening the pool at 9am with 6 people staying in one apartment and only one bathroom leaves no pool time the morning before check out. This I think they should look at.

To sum it all up, great customer service, excellent location, great accommodation. I will definitely staying there again. My family has also indicated that they don't want to stay anyway else. I'm planning my next trip for Easter 2011. I wanted to do the booking one time but they weren't doing them so early. Thank you surf side for a wonderful stay.

Guest Report

A La Touche from Trinidad visited in August 2010 and awarded Five out of Five

I stayed at the Surf Side Hotel for Great Race weekend.

With all the negative views i was skeptical.

When i reached there i was shocked.

It was a great place.

We stayed in a two bedroom apartment.

It was the perfect place to relax.

Positive-

Clean

Friendly Staff

Good size bedrooms and beds

Great location

No insects

Close to the beach (Store Bay)

My only negatives are that

-the pool does close at 9p.m.

We would have liked to have been in the pool later.

- the air conditioning in could have been a bit colder.

We would definitely go back there to stay.

Great Job Surf Side

Guest Report

Melissa from Trinidad visited in July 2010 and awarded One out of Five

Usually I don't listen to critics because I always feel that they exaggerate alot. However my boyfriend and I stayed 2 nights at surfside. IT WAS VERY DISAPPOINTING take my word for it . The kitchen was dirty and disgusting,everything was old .There were two drinking glass and one had a lipstick print on it. The bathroom area was very small and the toilet was joint to the bathroom, you couldn't stretch your legs. The bathroom was also old and dirty looking as well .This place was so scornful that I refused to make anything in the kitchen,the utensils and cooking pan we're dirty and look like they been there for ages. The pictures and the website is a lie. Do Not Go To Surfside if you want a clean place to stay at!!!other than that , the beach is very close by and the price is affordable.

Guest Report

Rishi Ramsingh from Trinidad visited in May 2010 and awarded Three out of Five

I enjoyed my stay at Surf Side. The receptionist was very accommodating, my stay peaceful and very clean. It was comfortable, in that, i had everything i needed. The maids did a wonderful job of cleaning on a daily basis. The location is the best, close to the grocery, beaches, airport, restaurants. I'll definitely go back again!

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