Coco Reef Resort - Reader Reports & Opinion
These reports are a combination of questions and comment posted in our Coco Reef Resort forum and visitor reports added via the 'Add Report' tab above. The votes awarded are weighted by volume and date to give a truer representation of reader satisfaction [more details].
Reader Satisfaction Ranking: Weighted ranking based on 74 votes = 4.5 (max 5)
Daniel F. Tritter from U.S.A. visited in February 2016 and awarded
Very pleasant resort hotel. as a semi-disabled guest, i was pleased to have a very good room with terrace on the main floor, but my only problem was the lack of elevator to the lunch facility and beach, though in an 80-year old hotel, that can well be understood. the service was excellent and attentive, and the surroundings are beautiful. i'd happily recommend coco reef to anyone planning a visit.
sidebar to the bar: i was surprised that in a first class bar though there was an acceptable collection of whiskies, there was not an offering of even one brand of single malt scotches. perhaps you should address this major defect with your wholesale supplier.
Linda Howick from U.K. visited in October 2015 and awarded
This hotel was exactly as I expected it to be from other reports, it is quite dated, but I think that is fine for the Caribbean- it was very clean, the food was excellent, the suite we had was a very good size, and of course the close proximity to the airport for transfers was a bonus, and did not have any effect on us at the hotel as there are not many large planes a week, only a few small aircraft from neighbouring islands.
The private beach was just perfect, and I must mention the lovely Brian who brought us drinks etc right to our sun loungers... what a character he is!!
The BIG downside at the hotel is the lack of Internet, I know one is on holiday but in this day and age work sometimes has to be done and also having to pay for it, when you cannot connect only in one place.... that need to be brought up to date.
Overall we were very pleased with our week at the Coco Reef.
Guest Report 06 Jan 2015
Ian Gordon from Kent, England visited in December 2014 and awarded
We had our fifth holiday at Coco Reef in late November / early December 2014 and I'm happy to say it was just as good as always. Excellent food, great staff and very good beach service. I see some reports refer to the hotel as being tired and in need of updating in some areas. Much depends on your expectations as I find the rooms, restaurants, public areas etc to be very clean and well maintained. Nowhere is perfect and if you find something that needs attention, there has always been a prompt response to get it resolved. I would go back tomorrow !
We had a couple of meals out (Fishpot / Seahorse) which I will review separately and again used Tropical Sky for the holiday package which was very good. Just a shame Monarch will no longer be flying to Tobago.
Dale Amour from Trinidad visited in November 2014 and awarded
The staff was extremely friendly, helpful and courteous. The food was well prepared and there was a wide variety of meals to choose from.
The room was clean and tidy in appearance.
Definitely will be back.
Mike Blasko from U.S.A. visited in August 2014 and awarded
Coco Reef has a unique charm and utility that I doubt can be beat on the island. Just a few steps from the airport and in the center of many of the island's chief attractions, it really does make the trip planning much easier. After considering many options from villas to other resorts, we settled on this choice.
I do sadly say "settled," as this resort has fallen slightly out of fashion. While the service, location and beaches were what we were there for, there were many things that were just tired and in need of major overhaul.
A quick list for flavor:
*Burnt out lamps making the room actually dark.
*Clean, but "stained," bathroom walls and floor.
*Towels as reviewed are horrendous and unavailable.
*Sheets and bed were out of date.
....but would I stay there again. Yes. Likely. It's a weird conundrum and they have the market of "get off a plane and turn off your brain," completely cornered. This is probably why you will see the most tourists from outside the Caribbean here. It's an easy and comfort driven choice for a lot of people.
Sure, there are nicer villas, decidedly nicer pools, but is that why you came to tobago?
No. My guess is that this place knows that and if there is no reason to upgrade the accommodations, why bother ? It was full when we were there in the off season.
In short. It's 3 stars because of the outrageous price. This hotel is worth $150 in the off season and MAYBE $200 on. If I paid that much, this would be 5 stars. Until they renovate it, you will feel satisfied, but overpaid for your relative luxury.