Coco Reef Resort - Reader Reports & Opinion
Mr And Mrs G Manning from U.K. visited in September 2011 and awarded
We have resently returned from our 9th visit to this excellent hotel. Its best asset is undoubtly its friendly and helpful staff led by the boss Eric. Any resonable request will be ably met. The magnificent gardens and the wonderful lagoon are the epitome of the caribbean.Kenneth the chef and his hard working team continue to produce delicious and imaginitive food each day. We have no hesitation in recommending this hotel.
M. S. Adam from Columbia visited in August 2011 and awarded
I stayed at the Coco Reef for a week in August this year and in general terms, everything was just as I expected for the price paid.
About the price, I have to say that there were much better deals on the internet on sites such as Tripadvisor.com, or Despegar.com. I wrote the hotel to find out about the rate and they quoted +USD 300 per night. I told them I had found a better rate on the web (USD 200 BB). I was quite surprised when they answered me that they could not offer the same rate that some of their agents were offering, so I'd better make my reservation with them instead of directly at the hotel. If I hand't known Tobagonians better I would have been shocked by their attitude (Isn't it better for the hotel to handle its own reservations and save on the commission?).
About the hotel per se, it's lovely. I chose it mainly because I have a 5 year old daughter, and the choice of a private, calm beach made me choose the CR. Breakfast was a delightful affair, except for the birds that kept pecking at the guests' plates. I only saw the guy with the owl and falcon once while I stayed there, but still, the birds don't seem to fear them anymore.
We had 3 problems during our stay: first, a leaking AC that took 3 visits from the maintenance man to fix. Second: on day 2 of our stay we had to call about 3 times to get our room arranged. Third: our phone had faulty numbers (several numbers had no tone). Other than that, everything was fine. The staff was very kind and everyone would say hello to you when passing by. Antonio, one of the managers, was extremely helpful with everything.
In all, everything was as I expected, except for the minor glitches. Definitely recommend if you have small children or if your prefer quiet beaches.
Daleaya from Trinidad visited in July 2011 and awarded
First glance, very nice beautiful scenery however a little cleaning can be done to enhance it.
Front Desk, very polite and professionlaism was carried out throughout my stay by all level of staff.
Room Service, efficient and up to standard.
Laundry Service, ridiculously OVERPRICED.
Resturants, RIDICULOUSLY OVERPRICED for food that will full a toddler cause it cannot full an adult, its d carribbean make normal size portions. However the taste was good because they use local seasoning.
Pool was safe and fun.
Pool and beach service efficient and up to standard.
I enjoyed my stay because I made the best of it but I will not return.
Norman A from U.K. visited in February 2011 and awarded
There are many good things about the resort including the beach and the lagoon.The fish are superb.The food was generally pretty good and going all inclusive is a must.
Only a couple of factors which disappointed.Firstly the entertainment was good but too little and for such a short time(all over by 10.00pm and only an hours duration).Serious effort is needed here as there are few reasons
for older people to leave the resort in the evening.
Secondly and perhaps more importantly we felt the room and bathroom were very tired and a refurbishment is urgently needed.
With the frequent showers it is important that all balconies
have a rain canopy to allow one to sit outside and prevent
furniture getting wet.Some do -our,s did,nt!
Lorna Plumpton from U.K. visited in November 2010 and awarded
We arrived at Coco Reef on 04th November 2010 and whilst our tour operator made a few errors, namely not reserving my accomodation on the ground floor the hotel within 30 minutes of my arrival had my room ready and available and 2 days later we had a big suprise when both my room and my friend's were upgraded to a suite at no extra cost.
The staff here are wonderful and nothing is too much trouble, they are always happy and Eric the General Manager is an excellent host, nothing is too much trouble for anyone, and he made a point of speaking with many guests during our stay to ensure we were all happy with the service we were being given.
One day during our stay I took ill due to the humidity and was unable to make dinner, and I was suprised when the staff rang my room to offer tea and upon arrival they also brought me soup.Thank you guys for the wonderful and unexpected service you provided.
The accomdation is beautiful just as you see on this web site, and the food was wonderful with a help yourself buffet breakfast to whatever you wanted and well presented evening meals in the restaurant.
We also went out in Zoe the speedboat for a few hours and the scenery is stunning with beautiful coves and bays to visit, our thanks to Peter for showing us some stunning areas. The beach here at Coco reef is beautiful and the amount of fish in the lagoon is amazing, we fed the fish daily and have some stunning photos of our stay.
This is the best beach holiday ever and we will return.