Coco Reef Resort - Reader Reports & Opinion

Guest Report   

Shauna Page from U.K. visited in December 2005 and awarded  Three out of Five

I visited the hotel over the Christmas period and it certainly did not meet the typical standards of what I percieve to be a 4*+ hotel. The really positive aspect of the hotel is the staff, they were all extremely friendly and keen to go that "extra mile" in terms of customer service and the rooms are very spacious/comfortable. We were at the hotel on Christmas Day and the daytime entertainment, including a Tobagan Santa on the beach was great, however the evening Christmas buffet was a huge disappointment as the food was cold and due to a "skeleton" staff in the kitchen, was not cooked to a high standard - everyone I spoke to found the entire Christmas dinner a less than a positive experience.

OK so I will cover some of my criticisms of the hotel:

Buffet Breakfast and lunch - These are both buffet meals and the main problem is that there are a large number of birds flying through the restaurant. I am all for the "carribean wildlife experience" however I ceased eating breakfast when I witnessed a bird land in an uncovered pot of jam and saw birds defacate on the tables and chairs on several occasions.In fact one day at lunch, my father had to wipe the table because it was covered in bird excrement - it really doesn't lend itself to a great dining experience.

Dress Code: Dress Code is apparently "formal" in Tamara's restaurant ie, strictly no jeans. That is unless you are a regular Coco Reef patron - I saw a number of occasions where people were turned away from the restaurant for wearing jeans however, repeat guests were welcomed with open arms as they paraded through the restaurant in jeans and flip flops. I am all for casual dress but appears that it is only applicable for the loyal few.

Guest Report   

Purnells X4 from U.K. visited in December 2005 and awarded  Five out of Five

My husband and I and our two children 19 and 14 visited Coco Reef Resort for Christmas 2005 and New Year. We had probably the best holiday ever. It would be very difficult to find very much wrong with Coco Reef.

Firstly when we arrived we were given a Rum Punch and very quickly checked in and shown our rooms. We had deluxe ocean view rooms which were lovely. We had requested ground floor which we were given. All staff in this hotel are helpful, courteous and really cannot do enough to be of service. Andrea the social manager was fantastic. The hotel is not huge and there is not a lot going on, but hey this is a relaxing place to chill. There are no discos or kids clubs.

There is a lovely safe beach. There are two restaurants, Tamaras the formal restaurant where you dressed up a little in the evening. Baccanals the beach restaurant was on the beach and did lovely lunches and BBQ food. We had tea and cake there in the afternoon. Food in Tamaras was 5 star and service was exceptional.

We very quickly got some "OFF" spray from the hotel shop. This is much better than the stuff from UK. Close all doors of bedroom at 5.30 and spray yourself so you dont get bitten. We religiously sprayed on "Off" and got through 4 bottles and only got bitten a couple of times. Some people were not so lucky!

The service in this hotel is second to none. Selwyn the beach waiter was a great guy and supplied us with drinks all day on the beach. Also the lovely ladies bring you cold cloths and fruit. Everyone is extremely friendly. Nothing is too much trouble.

We did a few trips, namely the rainforest, we had a personal tour and a guy called Simon took us in his taxi and we hired him for the day. He was fab and a mind of information. He took us to the Argyle Falls too and was really great. Also went to the Buccho reef and did the snorkeling there - a must! Taxi drivers are lovely and very knowledgable. Mr. Zurro even sings and makes up songs about your family!

All in all just a fab hol. My 19 year old son was not bored even though there were no discos. Actually there is a disco about 20 mins down the road called "Sunday School", which we were told was very good but we were happy to chill out and soak up the sun and were in bed most nights before 11 pm! We had a few downpours but generally weather was very good. Last day was 46 degrees.

Would have no hesitation in recommending this resort and we shall definitely be returning. Most people do.We met people there who were on their twelfth visit!

Guest Report   

Ken Taylor from U.K. visited in September 2005 and awarded  Five out of Five

My wife and I stayed at Coco Reef for two weeks and I have to say that the overall experience was excellent. The staff, without exception, were friendly, courteous and helpful, the rooms were extremely good, air conditioned and cleaned twice each day, and the quality of the food, while a little repetitive, was of a very high quality.

If you visit make sure you chat with Bernicia, the restaraunt manager who will give you a colourful insight into Tobagonian life, and the two Trevors, one on the beach and one in the restaraunt, who are both fun guys. The beach is excellent although being private you do miss any local character and it would be nice if the hotel authorised some of the local craft makers to come on to the beach to display their wares.

The night life was a little low key, in a Piano Lounge style, and ends at 10.30 every night. They could improve this by making it less formal, and introduce a greater island flavour to it.

One word of caution. If you want to visit different places on the Island, which you really should, I would hire a car and tour independently. We went on three Virgin excursions and while bits of them were interesting, the Rain Forest and Argyle Falls, it is at the cost of sitting in tour buses for hours and hours. We also went over to Trinidad with Virgin and my advice is dont bother. It is a very long day, starts at 6.00 am and while the bird sanctuary and swamp were ok the remainder of the visit was in a small mini bus, lunch at a very average restaraunt and some shopping in a pretty tatty street in Port of Spain. Trinidad is nothing like Tobago and I felt this trip was a day wasted.

There were a number of small children when we were there, very well behaved, but there is nothing for them to do but paddle in the sea but they all seemed ok with the heat.

All in all Tobago is a gret Island, well worth a visit and Coco Reef is an excellent hotel.

Coco Reef Hotel   

Charles LORD DE COURTNAY

Post Recreated: Originally posted - 03 March

WE HAD ORIGINALLY BOOKED AN HOTEL ELSEWHERE ON THE ISLAND, WHICH WAS AN ABSOLUTE SHAMBLES, AND OUGHT TO BE STRUCK OUT OF EVERY DECENT BROCHURE(grafton beach hotel yuk!) COCO REEF WAS PARADISE. GREAT STAFF, EXCELLENT STAFF, SUPERB FOOD, USUAL MOANING MINNIES, A GREAT DEAL OF INVERTED SNOBBERY, BUT "BRITS ABROAD ETC"!!!!! WE LOVED THE PLACE, AND ARE BOOKED TO GO BACK IN DECEMBER 2003! WOULD NOT HESITATE TO SAY STAY THERE ITS SUPERB!!!!I AM EXTREMELY FUSSY ABOUT MY COMFORTS ,THIS HOTEL HAS THE LOT!!!!! MARCH4 2002

Read the 1 reply

Advice For Those In Two Minds.....   

Patrick Hughes-Gage

Post Recreated: Originally posted - 18 April

Go!!! You will certainly not regret it. My girlfriend and i are booked to return for our 3rd visit on Sept.14th this year- why?, because the resort (Coco Reef Resort) is simply superb. We have spoken to dozens of other guests over our two previous stays and only one couple said that they wouldn't return. If you have any specific questions that are not covered in Steve and Linda's fairly comprehensive report, post them on here and i will try to answer them.

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