Coco Reef Resort - Reader Reports & Opinion

Another Review!   

Alison S

Having just walked the dog in the cold and rain, I thought I'd remind myself of our fantastic 2 weeks at Coco Reef.

It was our first time in the Caribbean, I don't have much experience of staying in hotels, but my husband has a background in hotel management and customer service, so can be quite critical. From the moment we arrived we felt special and relaxed, and that's how we stayed - apart from one gripe, which I'll get out of the way. The air conditioning in our room was so noisy it felt like there was a helicopter hovering over our heads. We spoke to reception twice and they were very prompt about getting someone to look at it - twice, but to no avail. The thing seemed to crank itself up to fever pitch during the night. Having de-camped at 2am on the 3rd night to another room (4 of us), we spoke to one of the managers, who was charming and while we were out during the day had us moved, to a room with a much newer unit and a nicer aspect, so happiness all round!

We found the whole atmosphere at the hotel extremely relaxed and friendly. I am a very smiley person, and it was so nice to have people around who were willing to smile and greet you back. OK there was the odd waitress who seemed a bit stand-offish, but life gets to us all sometimes.

We never had a problem finding sunbeds with some shade, you just have to be a bit flexible sometimes. There were plenty of portable umbrellas, and depending on the time of day enough palm plants to hide under.

We were AI and it suited us immensly - just added to the relaxing atmosphere. The children (9 and 12), loved just being able to get themselves a drink or ice-cream without anyone counting the pennies. Neither of them had a problem with the food, although I did hear some people saying it was too spicy. But then there were children's meals for the less adventurous. Even in Tamaras our youngest always found something he liked - and it was always possible to ask for it without the fancy sauces. No problems booking tables either.

No-one says much about the pool, but actually it's not bad really. We spent a couple of days by it as my son got a bit of prickly heat and the salt water was aggravating it, and it was really rather nice for a change - close to the bar too!

I could go on forever in this rather disjointed way, but I won't. I would have no hesitation in going back to the Coco Reef (if I could afford it - maybe in a few years), and even the husband has made noises that he wouldn't be against the idea - praise indeed!

Review Of Coco Reef 4th April - 18th April 2005   

Dave B

Having read this site for months prior to the trip I felt pre-warned about some of the comments made. We spent two weeks at the Resort including our wedding and trips out (see other reviews). Firstly, I must say that any possible fears were put to rest the whole time.

The location was fine being very close to the airport (five minute walk) which made for swift transfers. The aircraft couldn't be heard and the drive at the hotel long enough to eliminate road noise. However, within a five minute walk were any number of stalls, a mini-mart, laundry and bank with ATM machine.

The accommodation was more than adequate and our sea view was over Store Bay which made a pleasant change from the Coco Reef beach which we saw plenty of too. Although there were not tea and coffee making facilities in the room a request at Reception had the necessary with us in minutes. As we were arriving for our wedding we were greeted with 'Welcome and congratulation' in flowers on the bed. There was no room for the 's'!

We found the staff to be more than helpful on every occasion whether in the restaurant, on the beach or in the offices. They bent over backwards to make sure that we enjoyed our stay. I'd read that the restaurant was over-subscribed in the evenings but found this not to be the case although we booked at breakfast to make sure. Hardly any trouble. The covered sunloungers could be bagged by towel on the way to breakfast. We found the competiition for them a little stiffer during the second week.

The food was of the highest quality at all times of the day, service was prompt with both drinks and food.

The holiday was everything we had hoped for including the most wonderful wedding. The AI package was one that suited our needs. The staff made it very clear that the AI expired at 3pm on the final day, so, having checked out and been relieved of your luggage you can site around and relax before the airport transfer. They make sure the shower room is available (one good tip we got was to book the shower on the Wednesday before you leave. This was because the check out procedure is done on the Thursday and then everyone books a time slot. Get in there first!).

In summary the Coco Reef was everything we could have wanted on such an important occasion. Go there, chill out, lime and let them do the worrying for you. If anyone has any queries please let me know.

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Coco Reef November 2005/virgin Atlantic   

Jill H

Since we booked our holiday to the Coco Reef with Virgin the flight times have changed. Our return flight now leaves at 21:40 instead of 19:10. Two and a half hours later than the original time YET the flight gets into Gawick 15 minutes earlier than the original time given. Work that out - if you can??!!

Worrying enough when you have to book onward flights from Gatwick on your return - do they expect to make up that time in the air or just hope to get a tail wind or climb aboard the gulf stream?? 7hrs 20mins is quite an achievement for any pilot from Tobago to Gatwick but that's what Virgin pilots do. But do they do what it says on the tin??!!

It also leaves a small problem at the other end. Our original flight gave us enough time to have a swim in the afternoon, late lunch, use the courtesy room at about 3pm and leave Coco Reef at about 5pm. Not bad at all :D

Now our flight out is at 21:40 (fixed time now - I've rang and asked). Another two and a half hours later. Check in and chill out means our luggage has gone but we're still here, for longer than we expected to be. No room and no facilities unless they provide a late courtesy room(Virgin won't guarantee this facility) and from what I've read on this site Coco Reef isn't the best provider of courtesy rooms.

We are looking forward to this holiday in November and don't want the last day to ruin it. AI ends at 3pm and we will need to eat before we board our flight at 21:40. Extra expense we could do without on a holiday that is already expensive.

Any thoughts??

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Gareth Lambert-Jones

Hi and thanks for this great website.

We are off the the Coco Reef in June for a fortnight AI and taking our 2 year old daughter Ellie, who I have to state is very well behaved and will be tucked up in bed long before other guests decide to have dinner!

Is anyone able to tell me what the cots/cotbeds are like that are provided at the hotel?Would anyone advise taking their own travel cot? I don't really fancy 3-in-a-bed for a fortnight - she wriggles around too much!

Do the hotel run a listening-in service? We will be taking an intercom system but can never be sure whether these gadgets work abroad.

Thanx again 8)

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Coco Reef - Crown Point Location & Vicinity To Airport   

John M

Hi Steve and all,

First time to Tobago late this year - it's going to be amazing with the sailing and diving, golf and sunshine I've read about.

One question however, I know Crown Point isn't he most aesthetic part of the Island given the development however I'm assuming there's no noise pollution from the airport or other industry ? (staying at Coco Reef - come's highly recommended by a colleague). I'm very much lookingforward to relaxing in the resort / on the beach and maybe having a little explore around the island.

Any comments most appreicated. Thanks.


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