Coco Reef Resort - Reader Reports & Opinion
Coco Reef Stay April 2004
My wife, 12 year old son and I stayed for two weeks beginning of April. We loved it. It is a great family hotel, my son made friends with other children and we met some lovely people. The service was generally excellent, with only one or two lapses into huffiness at the front desk. Kevah, the Social Director, was a star.
We had a reasonably-sized garden room which accomodated the three of us. If - actually when - we go back there we would ask for the same room again and not waste money on a sea view, as we were out of the room most of the time. Breakfast was excellent, lunch and dinner were OK, nothing special. We stayed B&B, we ate out every night at local places within walking distance such as Panach, Kariwak etc - much better value.
The beach - who cares where it came from - was superb and completely safe for kids. We did scuba diving, snorkelling, jet-skiing, and kayaking from the hotel as well as other activities out of the hotel such as deep sea fishing, a tour of the island, and even saw goat and crab racing! Derek and Evelyn at the dive centre were professional and helpful.
We all said it was the best holiday we have ever had, and are already planning our next visit to exactly the same place - and this is from a family that usually does something different each holiday!
Coco Reef Here We Come!
I have finally booked to go back - 2 October for 2 weeks and I can't wait. My daughter has just informed me that it is about 140 sleeps! I think she is a little excitied - just like her mum.
My Review - May 2004
I feel I have been back sufficiently long enough to write my review of Coco Reef ;O) As the part of our trip that we paid for (thanks Steve etc etc, again), I also think I can be quite objective about it and so write a fair review. I am a journalist and have been fortunate enough to stay in some great hotels in many different countries. And yet, Coco Reef is really quite unique!
Coco Reef is not five star. It's a four star establishment, with a great restaurant (truly incredible food) in Tamaras and some fine points. These include:
* Great maid service. Almost too much, with twice daily visits
* Good remote control air conditioning. Functional and not too noisy
* The true Ocean View rooms do have a great view (we were in room 242, and I'm glad :O))
* Good location near Crown Point - the chances to 'escape' are plentiful
* Courteous staff in the main (say good morning and good afternoon etc instead of hi and you will get a great response!)
* A great 'open air' feel to the place. I loved the balcony overlooking the terrace
* A good beach with safe swimming (matters more to others than it does to me)
* Kevah, Carla and Amos - some of the staff who made our stay really enjoyable
* The gardens
* Shower gel, shampoo and after sun - all provided
* Clock radio by the bed
* Decor and ambience
* Entertainment - mostly good, most evenings
* Clean, fresh hotel - almost new-looking in places
* Horrendous noise from the seagulls on that ugly wall. I never really got used to it and heard from many people that it was because it was mating season. I didn't believe them - I fear it's a problem all year round
That stupid 'bag a sun lounger at 6.30am' game. Urgh
* Mosquitos (hardly their fault)
* The fawning over repeat customers. While I appreciate their significance, I feel it's just as important to look after new clients. Newbies are almost brushed aside in favour of old friends. I saw a 'VIP list' sitting on the bar. Lucky you if your name's on it, and there was quite a list - it was about three pages long!
* The fact that the best tables get booked up quickly in the evening, and there are some which you are never likely to be seated at
* The house wine. Yuk!
* Hard, threadbare towels (the bath variety) and ditto for sheets. The bed wasn't the comfiest, either. Beach towels were better
* The extortionate price of drinks from the mini bar
* The shower - a trickle at best and often a bit too cool
* Internet access/computer availablility. This should be addressed
* Some embarrassingly British fellow guests who made my skin crawl with their behaviour. It's a REALLY mixed clientele at CRR
* Thin walls (we were next to a line of newlyweds and honeymooners ;O)). Again, there's not much they can do about that and I guess it was our bad luck! The air con does drown most noise out
Is that more negatives than positives? I didn't mean there to be. I would very happily go back (and be fawned over ;O)), but do need to get out every day so that I'm not all-inclusived out by the end of the holiday, as I got this time. I met some wonderful people, ate some incredible food (although I could do both outside of the Coco Reef) and thought that in the mainpart the customer service was good. Well, it was for us. People we met had problems with overbooking and overcharging on their final bill, but we escaped that.
Thanks for reading... I wonder how many got this far?!
Taking Young Adults With Us
I have just found this site and as we have booked to go tpo Coco Reef in July found the comments useful. We are taking our 19 & 21 year old daughter and son- both Uni students so keen to take any free holiday with us ! They have been to a few Caribbean islands and have loved them all. I was wondering - considering the comments on how peaceful it is/early to bed times - how previous similar families have fared. they are good at adapting and one loves nature - but both do like a bit of activity in the evenings. Any comments/advice would be welcome
Jeans In The Evening?
Just want to say first of all that this is the BEST Tobago website available!
Myself and hubby are of there in 10 days. (well excited!).
A quick question - would my hubby get away with wearing dark jeans and a smart shirt in the evenings at the main restuarant in the Coco reef?
If not - its a shopping spree before we go!