Coco Reef Resort - Reader Reports & Opinion

Tipping   

June Reid

Hi

Going to Coco Reef in three weeks can anyone tell me about tipping. Are there porters who take your luggage to your rooms and if you are picked up at the airport by car do you tip the driver. Can you also tell us what the acceptable tip would be?

Thanks

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Robbery At Coco Reef   

Jenny Morris

We were having a lovely holiday at this hotel until we had money and other items stolen from our room. This complety ruined the relaxing time we were having and turned it into a nightmare. We were also were on honeymoon so this was a dreadful thing to happen. The manager kindly promised to reimburse us the money to our credit card as it was obviously a member of staff who had stolen the money. However, once we arrived home the manager initially tried to go back on the promise, and then simply ignored our emails. :(

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Just Returned From Coco Reef   

J Adcock

Having used this forum to gain as much information as possible before our holiday, I feel I should give our impression of the hotel. We are a family of 4 (2 adults and 2 children aged 10 and 13). We asked for interconnecting rooms and on arrival were given 2 separate rooms, however the next day we changed room to interconnecting rooms. We were staying on a bed and breakfast basis which we felt was by far the best option for us as we did eat out quite a bit (Sunday School, Jemma's Kitchen, Bonkers and Cafe Coco - we enjoyed them all!) The staff in the hotel were always very friendly and helpful and we thought the food was great - (we didn't eat upstairs in the expensive restaurant though). The sunbed bagging on the beach was very annoying, and starts very early, at least before 7.00am. I think it is up to the hotel to put a stop to it - i'm sure they could. There is plenty of shade on the beach. The snorkeling just by the beach is fab, we couldnt get enough of it. We would definitely go back to the Coco Reef hotel - it was comfortbale, beautiful, very relaxed, and had good atmosphere. We did request to keep our rooms until our evening flight, but were not able to, however we had the use of a shower room in the spa which was absolutely fine.

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Lots Of Questions!   

Anette Mahoney

We are visiting the Coco Reef at Easter with our two children (very well behaved, promise) and can't wait to get there, despite some of the negative comments. We have chosen to believe the positive ones!!

Could anybody tell me whether tennis racquets are provided/can be hired at the hotel? Ditto with golf clubs at the golf course. My husband is keen to play while we are there and would love some info regarding the course - eg distance from hotel, cost etc. Also, has anybody tried the horse riding on the beach?

On a less active note, can anyone recommend any of the spa treatements while the rest of my family wear themselves out?

Varios Questions   

Pamela Sutcliffe

We are booked early next year to go to the Coco Reef AI there are a few points we would like clarifying .

Is it usual to tip each time staff serve you or at the end of your stay to show your appreciation of the service you have received.

Also is afternoon tea within the Virgin Holiday package included .

Can you have tea or coffee when you like as we are not heavy drinkers of alcohol

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