Coco Reef Resort - Reader Reports & Opinion
We are booked early next year to go to the Coco Reef AI there are a few points we would like clarifying .
Is it usual to tip each time staff serve you or at the end of your stay to show your appreciation of the service you have received.
Also is afternoon tea within the Virgin Holiday package included .
Can you have tea or coffee when you like as we are not heavy drinkers of alcohol
Just Arrived Back (22nd March 2005)
Hello peeps, just arrived back, and I am pleased to say that I met June Reid (another contributor to this site) who was honeymooning at Coco Reef - Hello June!!
I must admit, there does seem to be a lot of negativity to the CR on these pages, and I can (sort of) understand some of the moans.
My views are (and these are personal opinions):-
Plastic Sunbeds - What's that all about? I expect better for such a high class hotel. Felt like Ibiza to me.
"Beach" - Not my cup of tea. I live about two minute from a beach far better than this one, BUT for kids and poor swimmers it is ideal. It looks and is man made, and the wall at either side (razor wire on the west side) is a monstrosity.
Umbrella shades What a giggle, the Brits and Germans fight it out on the beaches yet again. IF you are the sort of person who feels this is important, then I feel, perhaps, Tobago is not for you. But there you go, it takes all sorts.
Staff I don't understand how anybody can say that the staff were surly. The Tobagan smile, will be my lasting memory of the island. The staff were immaculately dressed and mannered and are a credit to the hotel and the island.
Rooms We stayed in a ocean view room, and whilst basic, it did have a nice view, and had what was needed. I don't understand why there was no ceiling fan (surely typically carribean) and the aircon was very noisy, so a black mark for that!
Food Very, very good, good choice and perhaps a bit "samey" at the end of two weeks, but 8/10 for the nosh.
In summary, if you use it as base, as we did, a very good hotel. If you want raw Tobago, then perhaps something else would be your cup of tea.
We went AI, but we hired a car and went out and eat at various places, Jemma's being my fave, the beaches are good, Castara, Pidgen Point ( a bit rough, but lovely coloured water) and Stonehaven were our favourites.
The Tobagans were fantastic, and the friendliest and most laid back I have met, anywhere on the planet, they are a joy. The girls were gorgeous and my Mrs tells me that some of the me were "all right" as well.
We won't be going back, because we don't do that (the planet is far too big) but the island is very worth a visit.
Coco Reef Hotel
Having just returned from a brilliant 2 weeks holiday at the Coco Reef Hotel, and having visited the My Tobago website lots of times before we went on holiday, we just wanted to pass on our comments. The Coco Reef is a fab hotel - smashing site, lovely food and excellent service from very friendly staff.
We particulalry enjoyed being able to swim in safety from the hotel's beach and it was brilliant (for a not very good swimmer like me) to be able to snorkel in safety, for as long as I wanted each day, just off the beach. The sea wall is home to a good variety of fish of all sizes (one lucky guest even saw an octopus one day but I could't find it).
As we booked quite late we had a garden room, rather than one of the more popular sea view rooms - but actually preferred this when we realised it meant a cottage tucked away in a quiet spot in the lovely hotel garden.
Our favourite trip out from the hotel was a day's sailing on a 35' yacht along the coast to Angel Reef where we snorkelled.
We agree with your comments on this hotel that there is nothing to occupy children over about 3 - 4 years old other than swimming.
The only item on our wish list for the Coco Reef would have been the ability to walk from the hotel beach along a stretch of neighbouring beach. Unfortunately the geography of the area makes this impossible. However, the safe bathing and snorkelling from the hotel beach more than makes up for this.
Just Returned 22 March 2005
Just returned from two weeks at the Coco Reef. Hi Ian and Hi Alison.
For anyone who is going to this hotel and have read the reviews and are feeling flat don't be. It is what you make of it. If you moan about everything then you will moan but if you go with an open mind then you will be pleasantly surprised. The hotel itself is very nice and we were in a delux ocean view room 250 and it was very good. Excellent sea view over Store Bay which we found very entertaining watching the people of Tobago enjoying themselves. You are in your own cocoon whilst you are at the hotel and to see the locals is great. The air conditioning I did not find too noisy as we could hear the waves crashing in on Store Bay. Food was good especially the restaurant at which you have to book. We found it very easy booking the table as we went down at 7 a.m. for breakfast after putting our towels on a sunbed at 6 a.m.!! Between 6-10 is the best part of the day before it gets too hot therefore we did not mind getting up at this time. The staff were very nice and it is true if you take the time to be friendly and smile they will always respond to you.
Rounding up - nice hotel, food good, accommodation clean, staff charming, beach better than other beaches which had sand flies!, water lovely and warm. It is a pity about the lack of sunshades.
Coco Reef Review
Hi There (hello June!)
We returned from Tobago on Tues 29th (Boo!). In summary Tobago is a wonderful place, and Coco Reef had fantastic food, lovely staff and a great atmosphere.
We stayed in a deluxe ocean view room, which had everything we needed and was extremely clean. Yes the air con was noisy (not really noisy) , but as long as they work, which they do, then whatís the problem? (especially when itís 35-40 degrees its welcome whether its noisy or not). The staff were outstanding, yes they do all ask ďand how are you todayĒ in the main restaurant at breakfast and evening meal, and sometimes it does feel like they are reading from a script but itís the way they have been trained and they are all just doing their job, they appreciate being asked in return how they are as well. We never found the staff surly, formal yes, that is until you asked them how they were or made a little conversation and then you got that fantastic Tobagan smile and some great conversation. For those people who complained about the staff, perhaps there were one or two who were surly, I didnít encounter that at all in fact every member of staff I spoke to (which was many) was welcoming and friendly and I didnít find anyone staying at Coco Reef when we were who thought they were surly or unfriendly either. Perhaps like us they have good and bad weeks Ė or get to that stage of feeling like they need a holiday too !!!
Drinks on the beach- one or two of the negative comments mentioned that you would ask for a drink from the drinks waiters who came up to you on the beach and then have to wait ďhoursĒ for it to arrive, well yes thatís true, not hours though. Bear in mind however that the beach possibly has between 50 and 200 people on it and only 2 drinks waiters to take the orders, go and get them at the bar, deliver them, and itís very very hot and tobagans understandably donít rush themselves, then your drink wonít arrive in 5 minutes. It takes closer to 30 minutes for the drinks to come, but for us it wasnít a problem, if we were really thirsty weíd go to the bar and get it ourselves (all of a 5 minute walk away at the most) or think ahead !
One post called the beach Benidorm in high season - well the hotel is relatively large and as people tend to go to Tobago for the sun, then in high season the beach will be busy, if you want a beach to yourself get out and about as there are plenty of quieter ones or book into a smaller hotel!
In the first week we were there it was necessary if you wanted one of the fixed beach parasols to be up early to get one (bearing in mind there are only approx 20 fixed ones) but in the second week there were always one or two of these free if you needed. Also the hotel now has other beach parasols which you can help yourselves to if you need one and there was always more than enough to go round, apart from the days where we had been out for the day and wanted one at 4ish, but again understandable. We only bothered on a couple of occasions to put towels on a sunbed before breakfast as there were always loads available and always a beach parasol if we needed shade. Iíd say it depends on the nationality of the guests and how busy the hotel is whether you need to put a towel down to reserve a bed. Although what was interesting was actually it was mainly Brits reserving the beds and fixed parasols (perhaps a hang over from those holidays in Benidorm !!). Notably though, and understandably, those with children that wanted shade for them for later in the day were the main offenders.
Finally you probably wonít get a room to use on the last day, but you have until 12 to leave the room, then you can leave luggage near reception and can book a shower slot for the end of the day to enable you to freshen up.
All in all in our opinion most people staying at this hotel will like it, a lovely hotel, good service, fantastic food, great staff. And also all the comparisons with Blue Waters in Antigua are unrealistic as its approx £1000 pound more to stay at Blue Waters so although the star ratings might be the same the cost isnít and as we all know you get what you pay for, I thought for the price we paid Coco Reef (AI Ė although this still didnít stop us from eating outside of the hotel) was very very good value for money.