Coco Reef Resort - Reader Reports & Opinion
Review Of Coco Reef 4th April - 18th April 2005
Having read this site for months prior to the trip I felt pre-warned about some of the comments made. We spent two weeks at the Resort including our wedding and trips out (see other reviews). Firstly, I must say that any possible fears were put to rest the whole time.
The location was fine being very close to the airport (five minute walk) which made for swift transfers. The aircraft couldn't be heard and the drive at the hotel long enough to eliminate road noise. However, within a five minute walk were any number of stalls, a mini-mart, laundry and bank with ATM machine.
The accommodation was more than adequate and our sea view was over Store Bay which made a pleasant change from the Coco Reef beach which we saw plenty of too. Although there were not tea and coffee making facilities in the room a request at Reception had the necessary with us in minutes. As we were arriving for our wedding we were greeted with 'Welcome and congratulation' in flowers on the bed. There was no room for the 's'!
We found the staff to be more than helpful on every occasion whether in the restaurant, on the beach or in the offices. They bent over backwards to make sure that we enjoyed our stay. I'd read that the restaurant was over-subscribed in the evenings but found this not to be the case although we booked at breakfast to make sure. Hardly any trouble. The covered sunloungers could be bagged by towel on the way to breakfast. We found the competiition for them a little stiffer during the second week.
The food was of the highest quality at all times of the day, service was prompt with both drinks and food.
The holiday was everything we had hoped for including the most wonderful wedding. The AI package was one that suited our needs. The staff made it very clear that the AI expired at 3pm on the final day, so, having checked out and been relieved of your luggage you can site around and relax before the airport transfer. They make sure the shower room is available (one good tip we got was to book the shower on the Wednesday before you leave. This was because the check out procedure is done on the Thursday and then everyone books a time slot. Get in there first!).
In summary the Coco Reef was everything we could have wanted on such an important occasion. Go there, chill out, lime and let them do the worrying for you. If anyone has any queries please let me know.
Having just walked the dog in the cold and rain, I thought I'd remind myself of our fantastic 2 weeks at Coco Reef.
It was our first time in the Caribbean, I don't have much experience of staying in hotels, but my husband has a background in hotel management and customer service, so can be quite critical. From the moment we arrived we felt special and relaxed, and that's how we stayed - apart from one gripe, which I'll get out of the way. The air conditioning in our room was so noisy it felt like there was a helicopter hovering over our heads. We spoke to reception twice and they were very prompt about getting someone to look at it - twice, but to no avail. The thing seemed to crank itself up to fever pitch during the night. Having de-camped at 2am on the 3rd night to another room (4 of us), we spoke to one of the managers, who was charming and while we were out during the day had us moved, to a room with a much newer unit and a nicer aspect, so happiness all round!
We found the whole atmosphere at the hotel extremely relaxed and friendly. I am a very smiley person, and it was so nice to have people around who were willing to smile and greet you back. OK there was the odd waitress who seemed a bit stand-offish, but life gets to us all sometimes.
We never had a problem finding sunbeds with some shade, you just have to be a bit flexible sometimes. There were plenty of portable umbrellas, and depending on the time of day enough palm plants to hide under.
We were AI and it suited us immensly - just added to the relaxing atmosphere. The children (9 and 12), loved just being able to get themselves a drink or ice-cream without anyone counting the pennies. Neither of them had a problem with the food, although I did hear some people saying it was too spicy. But then there were children's meals for the less adventurous. Even in Tamaras our youngest always found something he liked - and it was always possible to ask for it without the fancy sauces. No problems booking tables either.
No-one says much about the pool, but actually it's not bad really. We spent a couple of days by it as my son got a bit of prickly heat and the salt water was aggravating it, and it was really rather nice for a change - close to the bar too!
I could go on forever in this rather disjointed way, but I won't. I would have no hesitation in going back to the Coco Reef (if I could afford it - maybe in a few years), and even the husband has made noises that he wouldn't be against the idea - praise indeed!
My parents are yet again at the Coco Reef and I have just received a phone call from them telling me how wonderful it is....
Feeling slightly gutted at the moment that they are there and I am here but hey ho thats life.
My Dad is racing in the regatta next week so I think they will have a fab time as usual.
Coco Reef Absent Friends!
I'd like to say hello to Dennis and Annette, Chris and Sue, Bill and Gill and may I take this opportunity to propose a toast to the Major!
Also hello to Gerry and Barbara, Mark and Angie and Peta and Lyndsay (who were enjoying the manager's cocktail party as we left!) Hope you had a safe journey home.
I'd like to say a big thank you to some members of staff at Coco Reef for making our stay such a special one.
Lucy in the restaurant for always making sure our coffee cups were full!
Queen Benecia for filling us in on local gossip and always making sure we were sat near a high powered fan!
Esther and Shelly for our lunch and breakfast. Shelly the saltfish and bake was delicious.
Devon for our lunchtime steaks! Hope you're feeling better after your cold.
Evelyn for being so warm and friendly.
Keown () and Eustace our beach boys who kept us refreshed and entertained for 2 weeks. We won't forget Eustace's rendition of Tears in Heaven and nor will we forget Paddy's 'smooth moves'.
Thanks to all the staff of Coco Reef they really made our honeymoon special.
Louise and Colin
Coco Reef Review May 2005
My wife & I have just today returned from a weeks stay at the Coco Reef Hotel.
We read the comments on this web site with interest before we left and I have to say we were worried about a few things we read and wondered if we had made a good hotel choice or not.
I have to say that some comments we did read were accurate such as the service in the hotel and the 'towels on the sunbeds' situation however I would say they were the only major negatives.
I'll start with the service. It was OK.......at times! Some staff were fantastic and others were so very miserable. The service in the restaurants was generally good although the food in Tamaraís was actually served too quick which in turn meant we could be in and out of the restaurant in 30 minutes !!! Service was particularly bad when it came to ordering drinks when sitting out on the terrace.
The situation with the sunbeds was astonishing. I am not an ageist person but it was the over 50's that were the main culprits. We even discovered guests putting out there towels the night before. We had the last laugh though as there had been overnight and morning rain and Iím sure their towels would have been absolutely drenched. There were plenty of sunbeds and umbrellas for those you required them which is something else I couldnít relate to on reading previous comments on this website.
Some of the entertainment in the evenings was something that I should think you get in Blackpool. Not our scene although a couple of the bands played and sung very local music which was excellent. I think the entertainment satisfied the majority of visitors which I would say were 50 and over Brits. We were disappointed that there werenít many other guests of other nationalities.
The hotel generally was good though and we would more than recommend it. Nowhere is perfect but we would give the hotel an 8 out of 10. The facilities allowed us to relax and de-stress for a week and we arrived back home in fine fettle.
We didnít particularly think that Tobago itself was the best island we have been to. The beaches were disappointing although the coastline towards the north of the island was stunning. We live in Jersey and our beaches here are generally much sandier and cleaner. I never thought I would say such a thing comparing Jersey to a Caribbean Island but in this case I believe that to be true.
My wife & I generally only visit a place once as there are so many other places to visit on this planet. We wonít I donít think ever return to Tobago but that is not to say I wouldnít discourage others to give it a try.