Crown Point Beach Hotel - Reader Reports & Opinion
Jack Couperus from Canada visited in February 2014 and awarded
The property is beautiful and well maintained. Facilities are kept reasonably clean but bedding, curtains etc. are getting tired and would benefit from a change.
Service at front desk is sullen and would benefit from friendliness. The restaurant should be closed. The reason it has no customers is that the menu is pretentious and the prices are high the service is very poor. I realize the hotel does not operate the restaurant but its presence does not look good for the hotel.
The hotel is old, yes, the pool and front lobby have been upgraded but the studios and cabanas need a renovation program, like. 2015 replace windows, 2016 replace plumbing and fixtures, 2017 redo the kitchens.etc. These are only examples of what I mean but those three things would improve the facility. I think my suggestions would make the hotel more "slick" and competitive with more star hotels, but that is something for which I have absolutely no need, no cash, or desire.
These expenses may cause price increase. I think prices are already inflated and the value for what you pay in terms of service, cleanliness do not exist.
Having said all the above, if there are no changes (including price) I will continue to come there for more years. I can live with the limitations because of its one most significant asset, LOCATION!
from Sweden visited in February 2014 and awarded
The hotel is very relaxing and itīs the second times we stayd there.The beaches nearby is wonderful.
The food is very good and pool is nice.
We has visit Tobage 3 times and we will come back.
Sandra Tamby Russell from Trinidad visited in December 2013 and awarded
My husband and I ran awAy from holiday chaos to stay in our sister Isle. Our stay was good the cabana was clean and comfortable the staff were courteous,The location near the beach was just perfect. We spent Christmas there and enjoyed all the amenities. The restaurant was convenient on days we stayed in and the planned brunch and Christmas dinner was a great idea.
There were two issues that were not comfortable. Our cabana was nearest to the beach but the car park was at the front of the hotel it was rainy and often got wet going to and from our car. It would be nice to have closer parking.
All cabanas had stone steps to door we had to walk through dirt and grass, with the rain shoes were wet and muddy, bringing into the room. Except for these it was a great place to stay and the cosy cabana ideal for our 35th anniversary honeymoon.
Vidia from Trinidad visited in May 2013 and awarded
I have been staying at the Crown Point on every visit to Tobago and I have been satisfty with the cleanliness, the ambience, the house keeping etc. Since I have discovered Crown Point I have not gone to any hotel and I have been travelling to Tobago once a month.
I do have one request there reservation staff is a little unfriendly and that's the only problem I have other than that I love the Hotel location etc.
Janet Wyatt from U.K. visited in February 2013 and awarded
Be warned if you are eating in the restuarant make sure that at the bottom of the menu page for the evening meal that it says vat and service charge not included.
We ate there recently and the page did not have this on but we were still charged the extras, when I complained it was met with indifference and the manager said it should have been on there and even though it was not shown we would still have to pay.We noticed the next night the extras were shown at the bottom of the menu page.
So much for "the customer is always right"