Crown Point Beach Hotel - Reader Reports & Opinion
Shane Ramcharan from Trinidad visited in December 2007 and awarded
I stayed at this place from november 30th and checked out on the 2nd december 2007. i was disappointed by the customer service. friday night (30th november)a light bulb in the bathroom broke. i called the front desk to have it replaced, they told me it would have to wait till the morning, well needless to say, we left there sunday without the light bulb being changed. there was also a "doh care" attitude by the lady at the front desk. however some of the highlights of the trip was that store bay was right there and the view of the sunset at night was spectacular. in future i would stay there again, i just hope their customer service improves.
Wilson L.Reynolds from U.S.A. visited in October 2007 and awarded
I really enjoyed my stay there.The staff were very professional and the entertainment was great. When there was no entertainment the surroundings were peacefull and serene.I fully entend to go back someday either with a friend or alone just to relax and enjoy my stay.
Latisha from Trinidad visited in August 2007 and awarded
I have stayed at this hotel every year that i have been to tobago for the Carib Great race. It has met and at times exceeded my expectations. The food was good and the cocktails were definitely worth trying!!
Larry Sheahan from Canada visited in February 2007 and awarded
They tried to add at least two, sizeable extra restaurant bills to our final account when we were leaving. I'm talking $100's. The bills were registered to our room. On both occassions we were only able to prove it because we had ate at the restaurant at the same time. it took a while before they accepted my argument; that we did not order dinner twice on the same day and on 2 different occassions. It was very suspicious and I strongly suspect it was an inside job, hopefully by a few staff rather than systemic. The bills were very evidently ,purposefully placed into ours as they were not in rotation like the others.
Local outsiders were using the bar (We only saw one of these people being removed and that was when they became excessively violent.)and restaurant regularly. they were very friendly with the staff and socialised together a lot. We speculate that they might be the ones charging it to our room with help from the desk/restaurant staff.
we advised the management of the issue and received no apologies. The shift manager never apologised or offered any explanation. I felt I was the one responsible for discovering it.They grew frustrated as I insisted on checking every item on the bill.
The young 'Indian ' manager, I can't recall her name was very friendly but the only staff who made an effort to be so.
Lesley Anne from U.K. visited in January 2007 and awarded
Beautiful spot, lovely pool, food OK (More variety provided in high season)but plenty of eating places within walking distance, including all the local specialities. Easy walk from airport (5 minutes)2 minutes walk through the gardens to the beach but take care when bathing and NEVER ignore the Lifeguard signs, even when it looks OK freak waves can come along - I know it happened to me and I was only standing on the beach! The gardens are pleasant, the views great, the people lovely and the bar just right for drinks anytime of day and night. You could stay here for the whole holiday or use it as a jumping off place to tour the island. Local trips for days out available. I had to change my dates of stay at short notice and the staff were helpful and accommodating and there was no extra charge for the alterations to dates. Would go again. Suitable for anyone,including families with children. I was by myself on my way to Trinidad and felt very safe. Room fine but only used it for sleeping as I was out most of the time. Enjoy yourselves!