Enchanted Waters Hotel - Reader Reports & Opinion
These reports are a combination of questions and comment posted in our Enchanted Waters Hotel forum and visitor reports added via the 'Add Report' tab above. The votes awarded are weighted by volume and date to give a truer representation of reader satisfaction [more details].
Reader Satisfaction Ranking: Weighted ranking based on 31 votes = 3.2 (max 5)
Judith Blackman from Trinidad visited in September 2012 and awarded
This hotel was very clean and cosy. The kitchen facilities were good, so was the bathroom and bedroom facilities. The restaurant was not open, I understand it is to come on stream later this year. This will surely make this hotel more attractive.
To note: The water in the shower was not heavy enough and the pool(the most integral part of the customer's stay) needs quite a bit of work. The lighting in the area where cars are accommodated at night should be much brighter.
Other than that, I quite enjoyed my stay at this hotel as the host was very helpful and accommodating.
Karen from Trinidad visited in August 2010 and awarded
This place has the potential to be so much more, the staff is way too lax, loud talking in the corridors is a no no, and the mattresses are in dire need of changing as the boards can be felt under them
James Baird from U.K. visited in August 2010 and awarded
We stayed at the enchanted waters for our honeumoon and it was very nice, the restaraunt was great and staff quite friendly. some areas of the hotel could do with being done up a little but in general its a beautiful location, especially the pond with huge fish in it and the nice garden area.
In a nuttshell was a nice well kept hotel
thank you Enchated waters
Hazel from Trinidad visited in August 2010 and awarded
My husband and i decided to take short vacation for 5 days. We were getting problems finding a place and eventually called Enchanted Waters. Mrs Patino told us they were booked but they have another place "Patino's Place" not to far that would suit us. The pictures on the site had to be that which was taken when they had just completed and furnished the place. When we reached it was a different picture....really scary. the yard was not kept,the burgular proof and door was sticking .....added to that two areas of the ceiling had water stains and one of them belly out...then there was a termite line running from the ceiling to the light fixture in the bathroom..... We try to over look it as everything look else looked ok.....But the truth was revealed.....Firstly the house service only changed the towels...(Friday)...they did not even change the sheets (thursday - monday). Then the rains came and showed us what we really paid for with our hard earned $. The roof was leaking and soaked the kitchenette as well as the bedroom and bathroom floor. We called the Patino's and their response was very disappointing. " We can't come right now, most of the workers are either Jehovah Witnesses or Seven Day Adventist so they don't work on weekends". Her son later arrived with "fresh towels" as we had to use the ones we had to mop up. We told him about the door and the burgular proof..he had no clue of those problems. Upon opening the towels he brought to hang in the bathroom we discovered that they were filled with holes...yes big shreaded holes. Are these people serious. Thank God we had packed towels and left on the first flight out that morning. The son insisted we leave the keys on the kitchen table ...was it so we would not have to go to their office and complain.....the only thing that was good about the place was the air-condition......what a waste of money..I'm sorry this site does not have the space for me to share the pictures with you..PEOPLE IF YOU GO YOU GO AT YOUR OWN RISK!
John Paul from Trinidad visited in June 2010 and awarded
My stay at this hotel was very VERY disgusting, this hotel in a Marage online compare to what it is in life, My finance an i stayed thier in June this year, when we booked we was told that the beach was 5 mins away, the beach was actualy 1 hr away, the hotel was goin under massive reconstruction, thier was 2 deep pit with a foul smell coming from it, the bed rooms was fill with mosquito an other insects, the cabel was not workin, our master bed was two small bed joint together which kept seperating in the middle of the night. Some the lights was not working, Also the owner son kept on ling about everything, eg. location of beaches, distance, an cost. The hotel plants was overgrown, and the maintance staff began to work early one morning ( 8.00 am)with no consideration with who was sleeping. I WILL BEG EVERYONE NOT TO GO THIER.