Enchanted Waters Hotel - Reader Reports & Opinion

Guest Report   

Carol Worrell-Charles from Trinidad visited in August 2008 and awarded  Three out of Five

I was a bit disappointed that the bed with the canopy was not included as shown in the pictures of the hotel room. Other than that, my stay was very comfortable. The staff were quite courteous. I have recommended friends to stay here.

Guest Report   

Linda Janik from U.S.A. visited in March 2008 and awarded  Three out of Five

The grounds/landscaping of this quaint hotel are very impressive & well-maintained. The fountains throughout the courtyard were relaxing, and the birds who made this little paradise their home made it seem like a little sanctuary in itself.

The restaurant is open and airy, and often the birds came to playfully visit us at breakfast as there are no screens on the windows, which were really large openings. But, there were no bugs at all! I thought the food was very good and the service was superb.

The hotel is located right off a main road, but I didn't hear many cars, as the fountains and bird songs caught more of my attention.

When we first saw our room, it wasn't quite as we expected because the website pictures looked more "upscale". We got a "standard" room, which I would describe as a Beach house-type room.

However, after we compared this hotel to others in the area of the same rate, we decided to stay at Enchanted Waters, as the other places seemed even more "rustic" and not as well-kept.

After a couple days, we were glad we stayed. It was so lovely to have that private balcony with the little kitchenette.

We stayed for 5 nights and wished for more!

Upsides:

Good location – close to grocery store, beaches, other restaurants/bars

Private balcony with kitchenette and clean rooms

Friendly and courteous staff who make you feel at-home

Relaxing & serene – well-kept and landscaped grounds

Great value for the money ($80/night for Standard Room)

Downsides:

The bedspread didn’t seem to be cleaned on a regular basis – it did not smell fresh at all

The bed was too hard for me – my hips started to feel sore after two nights. Also, we requested a Queen bed and instead got two Full-sized beds pushed together.

The cleaning lady had forgotten to leave us clean towels and replenish our toilet paper one day. I called the front desk early the next morning to get some more TP and no answer. I had to get dressed and go down to the restaurant to get the TP. Mrs. Patino did apologize for this inconvenience.

The family’s dogs bark occasionally in the early morning – not a problem if you awaken by 7am or so.

Of course, all hotels have some downsides, but we felt that the positive aspects of this hotel outweighed the negatives; so, overall we enjoyed our stay and would book a room again here!

Guest Report   

Howard Tracey Rutty from U.K. visited in December 2007 and awarded  Four out of Five

We spent a magical week at enchanted waters hotel ,im so pleased we picked this hotel.The hotel was great, the staff freindly the food was really wonderful, we drove all over the island and what a fantasic hotel we had booked in to,we cant wait to return and bring our daughters, but you need to stay longer,Roger and family made us feel very welcome,we were sad to leave we would recommend this hotel to any one

Guest Report   

Pamela from Trinidad visited in December 2007 and awarded  Two out of Five

1) Did not get assistance from staff who were unable to find the manager(s)on several occasions.

2) domestic staff very, very noisy every morning where they congregated outside in the corridor.

3) The mini-stove was not working. We pointed this out to a staff member who promised to address the problem but instead offered to let us use the stove in the main kitchen at the restaurant (very inconvenient)

4) Generally there was no warm hospitality shown to us. The managers /owners seemed very indifferent, never enquired if we enjoyed our stay or even that they hoped to see us again and staff seem to care less. Mind you our party of three, were very courteous, not at all demanding and we even patronised the onsite Restaurant and Bar twice for dinner and drinks with other friends.

Will certainly not recommend this hotel to anyone! There are other similar hotels available at half the price.

Guest Report   

Margaret Moyle from U.S.A. visited in November 2007 and awarded  Five out of Five

After staying at Arnos Vale Hotel which is a filthy dump now with unethical proprietors, poor service, dirty rooms and grounds and charges way too much we were very pleased with Enchanted Waters. The rooms at Enchanted Waters were clean as was their pool and grounds. The dining room was clean and beautiful and the dinners were delicious. The service was very accomodating and I loved the flowing water and the coy ponds.

Enchanted Waters is a charming place with a resonable price. The hotel proprietors are so nice and friendly yet we had alot of privacy as well.

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