Grafton Beach Resort - Reader Reports & Opinion
Vic Franko from U.K. visited in December 2012 and awarded
I stayed in Grafton Beach Resort on December 5, I have a very welcome experience, the rooms are very clean and tidy, the staff very friendly and smiling, while I was there I had a wedding ceremony, which was executed perfectly, the only small criticism I have for the kitchen and staff, food freq was very bad prepared as I got the chicken breast in the middle of severe and very politely asked the kitchen staff attention as they think about it, not even I heard the words I'm sorry, but these are little things, I highly recommend this hotel.
Patricia from U.S.A. visited in August 2012 and awarded
The facility is very clean and most of the employees are friendly. The room was small but comfortable. The room phone did not work and there was no information in the rooms about the amenities of the facility. I was disappointed with the linens which seemed to be of limited supply. The towels were so old that they were no longer absorbent . The resort supplied beach towels, however when going to get them there were rarely any available. I am so glad I did not purchase the all inclusive plan. The food was not very good and a bit pricey. Every meal was buffet style but the choices were limited and lacked variety. We were there for 10 days and the menu must have repeated itself at least 3 times. The kitchen staff should check their inventory because we found and reported that the jelly and yogurt were molded because the expiration dates had well passed the dates they should have been used. I would like to suggest that they sell snacks for the guess who might want to enjoy the pool or common area in the evenings after returning from an early dinner. The resort also needs to purchase new linens for the rooms and the restaurant. With better management the Grafton could be an excellent vacation spot.
Sita Dookran from Trinidad visited in July 2012 and awarded
The hotel provided exactly what we were looking for, reasonably priced with good food, accommodating and helpful staff. overall very good value for money.
Joey Williams from Trinidad visited in July 2012 and awarded
We checked in to the hotel at 3pm electricity went at around 7pm.Stand by generator could only show very dim lights. No AC in rooms. Left hotel at 720pm. Went to store bay had a couple of bears returned at 10pm. Discovered that our room was broken into . Money, cell phones and car keys were all missing. Police came took their reports. Finger print experts came day after and said intruders used gloves. All that were offered to us was another room. Three rooms got broken into that night.The funny thing is that none of us were at the hotel . Imagine that your keys are stolen and your car is parked in the Airport in Trinidad. A visitor from Mexico lost cash and gold. The bar attender told us that last week had another break in. Lighting is poor. No camers at this section of hotel.Tobago is a wonderfull place. I would return. Not at this hotel.
Lauralee Edwards from Trinidad visited in February 2012 and awarded
Will not be visiting this hotel ever again. Front desk staff in particular Ms. Marisa Derrick extremely rude and hostile. Treated us like we were begging for a free stay at the hotel. Booked us into a room with faulty air conditioning and never offered an apology for her rudeness. Totally disappointing