Grafton Beach Resort - Reader Reports & Opinion

Guest Report   

Allison Owen from U.K. visited in September 2005 and awarded  Four out of Five

We booked to go to Tobago with Virgin - we like the Caribbean and thought Tobago sounded excellent. When we found this site it confirmed everything we thought Tobago would be. On arrival, we were not disappointed. The hotel, although a bit dated and tired, was very welcoming and the staff friendly and cheerful. The bar service was a little slow (at times) but you got used to it. The steps leading down from the toilets to the pool were very slippery. I slipped and cracked my head on the steps and had a huge bruise on my backside - we saw plenty of other people do likewise. The food was good - some nights it was a la carte but mostly it was buffet. We were travelling with our 10 year old daughter and feared that she would survive 2 weeks on a diet of chips but she (and we) tried and ate everything they made. The mint sauce served with a lamb dish one night resembled something from a nuclear power plant but generally the food was hot, very tasty and the service was always pleasant. The restaurant area was lovely, sitting and watching the sea from almost every table in the place. We had lunch at the beach bar twice and could not complain - the only issue was it was a bit run down - they need to spend a bit of money "tarting" it up but the beach itself was immaculate and we were not approached by too many beach sellers. We didn't eat in the fish restaurant (my husband and daughter don't partake) but we did have a special meal at the Seahorse Inn. It seemed strange to have to take a cab to a restaurant that was less than a 2 minute walk away but once the gate to the beach is locked at 6pm, you have little choice. The meal there was fabulous - it costed up for three of us at around 150 but we didn't skimp on anything - they have the most brilliant wine list, so if monies no object, its THE place to eat. We hired a car twice and went out to Speyside which was beautiful, saw the waterfalls, drove to Charlotte (which wasn't much to write home about) and got lost for hours in the rain forest. The wildlife and birds amazed us - wherever we were. We did stop in at the Coco Reef - WOW - it was fabulous - we had lunch there (my daughter proceeding to throw a whole tray of drinks over our waitress) before heading over to the Hilton for drinks. We wanted to see the diversity of the hotels. We didn't like the location of the Hilton at all - middle of no-where. As for the Coco Reef, too close to the airport.

Overall, the Grafton met with our approval. We have stayed in some very upmarket places but found this to be, for the money, everything you could expect and a bit more. The rooms were OK, kept very clean, the airconditioning was noisy and leaked at times but so long as we could escape the heat, we didn't care. The downside was at that time of year (September) there were very few children for our daughter to play with and no kids activities. The pool is reasonably small and although the hotel was less than half full, it would be difficult to cater for so many people in such a small pool. There were cats / kittens around - they kept my daughter amused for hours and everyone had "adopted" them - they are a good way of keeping rats at bay so complainers think about that .. if you don't like cats, don't feed or touch them. The games room was a bit jaded and could do with a new pool table and a revamp in terms of decoration. There was a wedding party there on the middle weekend - as there were so few of us staying it became like an extended family - they had a good time, a few of them ended up unconscious on sunbeds and after the wedding itself they were very quiet (hungover we suspect!!). The Virgin "check-in, chill-out" was a great thing and we lazed around on our last day until about 2 hours before the flight took off. We went straight to the airport, through the gate and onto the plane. That was fantastic.

Depending on what time of the season you go to the Grafton, it will either be very quiet or packed - there were plenty of 2nd / 3rd timers there who love the hotel. For us, we would definitely return. For the cost involved, it meant that you could afford to go out and eat a couple of times without feeling like it defeats the objective of all inclusive. You never get to see anything if you don't leave the hotel and live a little.

Grafton Beach Resort   

Didi, Norfolk, UK

Post Recreated: Originally posted - 28 May

Does anyone have any comments on the Grafton Beach Resort. We are going All-Inclusive at the end of September!!! Many thanks..

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Grafton Beach Resort   

Neil

Post Recreated: Originally posted - 30 October

As I will be staying at the Grafton Beach Resort in November I have read with interest and some concern the various comments about the hotel on this forum. The following link has some more reviews: http://www.tripadvisor.com/ShowUrl-g147 ... obago.html I look forward to making my own opinion.

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Grafton Beach Resort   

Duncan H.

Post Recreated: Originally posted - 22 November

I have just come back from 2 weeks at the Grafton Beach Resort. The first week didn't seem too bad. The hotel was adequate, the food was mixed, some meals good and some bad. Lunches were particularly poor. There was a good selection of drinks at the bar, and as much as one could consume. As the week went on, things started to rankle. The entertainmet was repetitive, the bar was always busy and service was poor, and there was a serious shortage of seating in the one lounge/reception area. The staff were not unfriendly, but they appeared totally disinterested in the customers. They make no attempt to make conversation, seeming to be constantly fed up with their lot. Evenings started to drag. There is only one bar, inadequate seating and poor service. The hotel grounds are fairly small, so an evening stroll means walking along the main road. (The gate to the beach is locked at 6.00pm).

By the start of the second week things started to get interesting. A mystery illness struck the hotel. About half of the residents suffered from symptoms not unlike food poisoning (sickness, diarrhoea, stomach ache, flu-like symptoms). The hospital doctor was rushed off his feet, and health inspectors arrived from Trinidad to take samples. A one year old baby was taken to hospital. Most of the residents were either unable to eat (through illness) or were going out of the resort to eat. While this was happening, more quests (victims?) were still arriving and becoming ill. Half way through the second week a water main burst, leaving much of the hotel with no water. My room had no water for 26 hours. My wife and I both suffered the mystery ailment. I cannot understand why the hotel was not closed and all of the guests moved out.

Since returning home, we have been trying to find out if the cause of the illness has been identified, but no luck yet. (Our tour operator is on the case). The hotel appeared to be very badly run. The staff were not supervised enough, and consequently did not have to try too hard. No one ever had any explanations for anything. All they ever did was apologise, but could not do anything. Food hygiene appeared to be of a lower standard than would be acceptable in the UK.

Would I return to the Grafton? Definitely not!

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Grafton   

Jasmin

Post Recreated: Originally posted - 27 November

whats the scrore at the grafton? we are booked there next month but our travel agent is advising us to switch. Why is there no official explanation on this site surely the site and/or the hotel should be making some formal statement? If youre an official tourist website you should be keeping us informed. Should we risk going to the grafton or change to another resort. They tell me it was only confined to two adjacent hotels. Are they connected? Please, pleae any help will be a comfort.

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