Blue Haven Hotel - Reader Reports & Opinion

Guest Report   

Thomas O. from Norway visited in February 2013 and awarded  Four out of Five

We had three nights in the Blue Haven before returning to Europe. Our expectations were high, and the hotel did not disappoint us.

On arrival we got upgraded to a junior suite, which was really nice as we travel with a baby and therefore have much luggage. The view from the room was sublime, overlooking the Atlantic (the sunsets were amazing) and just a very short walk to the pool.

The rooms are quite large, held in beautiful colors and with a super bathroom. AC works great, and the ambience in the hotel is very good.

To sum up: great stay at the Blue Haven. We really enjoyed it and will definitely come back some day.

Guest Report   

Julian Scott from U.K. visited in November 2012 and awarded  Five out of Five

The hotel is in a lovely position with excellent views, a fantastic beach and easily reached from the airport.

Good points: The room ( a junior suite), very clean, good size and smartly decorated and furnished, comfortable beds, effective air con and/or ceiling fan for those who want it, nicely arranged, wonderful views.

The staff: very pleasant helpful and well presented. The restaurant manager particularly so.

Slight detractors: some paintwork flaking off the balcony handrails - can end up on the bedroom floor as it sticks to your hands. Evidence of rust coming through some of the stair railings and other metalwork. Some paint/rendering flaking off the main building walls. Whilst these are small issues it does make the external appearance of the building appear a little faded - but I'm sure this could be easily rectified.

Some culinary irritations: The beach bar service had a "moment" when a Saga tour group (of around 16) all arrived at the same time. Lunch orders for the group another family and us were delivered sequentially over a 90 minute period - which is a little too long to wait for a snack lunch - my wife's lunch arrived 40 minutes before mine - which had transformed from a simple light fish and fries into a substantial fish, potatoes and vegetables.

Coffee: This was instant for both breakfast and dinner which I'm not sure is acceptable in a hotel of this standing (particularly as Trinidad is a coffee producer) I did request real coffee and the restaurant manager sourced some beans but this was foxed when no one was able to use the only coffee machine in the bar area.

Wine: The hotel has a reasonable wine list and on our first night we enjoyed a Montes Chardonnay - excellent just as it should be. On the second night I requested an Argentinian Malbec - unfortunately this and 3 alternative choices were not available. I eventually settled for a wine that at tasting was "off". The restaurant manager immediately replaced it with another suggestion a Chilean merlot - unfortunately I wasn't able to catch the vintage (2005) until it was opened - otherwise I'd have gone for something more recent - tropical heat and wine age don't mix.

The wine wasn't sour as such but had lost all it's fruit and was verging on the undrinkable. Had I complained I'm sure this issue would have been addressed so this isn't a complaint about service but just an unfortunate issue with wine non availability and quality.

In conclusion great hotel, pleasant helpful staff just a few niggles taking the edge off what was a lovely stay which is reflected in my 5 rating.

Guest Report   

Rachael And Damion from Trinidad visited in April 2012 and awarded  Five out of Five

We stayed at Blue Haven for our honeymoon....the experience was fabulous and the hotel staff were extremely friendly and hospitable. The breakfast, lunch and dinner at the restaurant/s are also simply exquisite and could satisfy any palate......We look forward to our next visit!!

Guest Report   

Mr. & Mr. Ramgoolam from Trinidad visited in September 2010 and awarded  Four out of Five

My husband and 2 kids (aged 6 years and 10 months)spent a wonderful 4 days at the Blue Haven Hotel. Everything was as described on the hotel's website. We found the staff at the hotel to be extremely helpful and friendly, which was a nice surprise to us having stayed at other hotels in Tobago and finding the service to 'locals' to be very poor compared to the way foreigners were treated. The room was very clean, the pool was wonderful, the service at breakfast was excellent. The front desk staff was very welcoming and helpful. I will definitely recommend this hotel to my fellow Trinis, looking to escape to a little paradise called Blue Haven. Keep up the good work.

Guest Report   

Mr & Mrs Wheatley from U.K. visited in February 2010 and awarded  Four out of Five

Wonderful location, lovely people, hotel fantastic, but...

Alison and my self got married at the Hotel through Thompsons 'signatures'. Thompsons (UK) said we could not get married on the beach which is what we wanted. Beulah John the Deputy Manager of Blue Haven sorted everything and we did just that, got married on the beach, Judith (Thompsons rep) and Beulah our witnesses. It was perfect.

During our stay we used taxi's, who will drop you off at one of those secluded beaches and pick you up later to take you to a local favourite restaurant and return home. A bit pricey but for a day and a driver expect to pay 250TT dollars, the local knowlege is well worth it.

While there we were lucky to take in some trips, fresh water Caymen's, birds of paradise, humming bird sanctuary, land crabs, leaf cutter ants, dived over the Japanese garden....well so much more...thanks Judith for organising these for us...

The hotel was delightful and all the staff were really lovely and a special mention to David who kept the private beach clean and looked after us with fresh coconut. I think there are two things which deserve attention. Firstly the restaurant does not do the hotel any favours. The breakfasts are provided with local foods and this is cool, however the evening meals are not so and I would recommend eating out in the evenings, there are plenty of other and good options avalable nearby. I am not sure why this situation is not resolved as there are enough comments over time to warrant the hotel senior management to do something...may be its a family, cultural thing, not too sure.

The second issue was in relation to the wedding photographer the hotel commissioned, Clement Williams. Unfortunately he did not clean his camera lens properly and the photos came out with blemishes all over them. The pixel resolution he used was of poor quality, this is not something which could be corrected. I emailed Clement about the issue in April 2010 and he said he would check, I guess he still is....

On the whole we would certainly go back again, may be renew our vows there in a few years. Tobago is a special place and if you go, go there sooner than later, stay at the Blue Haven and despite the issues, we loved it.

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