Le Grand Courlan Spa Resort - Reader Reports & Opinion

Coco Reef Or Le Grand Courlan   


I am travelling alone in April and woudl like a luxury hotel with excellent spa facilities and on a beach.

I have received a very good quote for Coco Reef however I wanted to check on line reviews before I booked.... I was dismayed..

I only chose Tobago as Palm Island is full until May and I need a vacation now

Steve - can you let me know in your opinion which is best - Coco reef or Le Grand courlan?

Many thansk

Read the 4 replies

Le Grand Report   

Gilbert Dines

Steve was kind enough to put my mind at rest when our hotel in Tobago was changed to “Le Grand Courlan”, as there had been bad reports about the hotel and I promised to give my opinion on our return to the U.K. so here goes.

We were met in reception with champagne cocktail {a good start} booked in by a charming young lady, and then taken to our room by Maria Yip-John

The general manager who we later found out did everything possible to make her guests have an enjoyable holiday.

The room was large with table and chairs and a very large bed, with a good size balcony that overlooked the beach and ocean, spotlessly clean with fruit and flowers on the dressing table, the bathroom included a shower in the bath, bidet, and wash basin, all spotless but looked, like the room, in need of some updating. {Don’t shower at peak periods i.e. between 7pm and 8pm water pressure low} otherwise fine.

My wife and I are not keen on all inclusive unless you are miles from any other eating places, but I must say the choice of where to eat and what to eat was impressive with the Caribbean Bistro “buffet” on one floor and The Pinnacle Restaurant “waiter service” on the upper floor, which had moonlight views at night and ocean views at breakfast with a welcome breeze making it a wonderful place to enjoy the excellent food.

Okay so what was wrong, well very little actually, the beach is a little disappointing, and you had to get up early to towel place if you wanted the rather antiquated sun beds on the beach, but if the hotel was not full to the brim, there where sun shades and beds around the ample pool with a nice swim up bar if the very hot weather made you feel dry.

To sum up, we had one of the best holidays we have ever had; the snorkelling on the far end of the beach was magic, with all types of fish and even squid,

And the sunsets from our balcony were breathtaking. Beware the cocktails, a “ Mudslide “ or Tobago Sunset” added to the red wine with dinner can make the steps back to your room hazardous, we loved the friendly staff who made our day with there sense of humour. If you are a snap your finger for service type of person, don’t go the Caribbean, if you expect staff to bow and scrape, go to the far east, if you want a laid back no hurry holiday this is the place and this is the hotel.

Gil & Carolyn Dines

Don't Worry!   

S. Dawson

Having just returned from a stay at Le Grand Courlan, I have to say we are still enjoying the memory of Tobago in general and the hotel in particular. We had been concerned after reading earlier reviews, but having spent two weeks there, we are so glad we went ahead. No hotel anywhere in our experience is perfect, but the tremendous good humour and helpfulness of most of the staff, the delightful situation above a glorious beach and – an unexpected bonus – 5 minutes walk from a lovely nature reserve, the generally excellent food, and a comfortable, good-sized room, made this a holiday we should be glad to repeat. Where improvements could be made (more loungers and umbrellas, for instance), we know from talking to the hotel management that these are being planned already. This hotel had the feel of being in Tobago, not a plastic bland international chain where one really could be staying anywhere - to us and many other guests we spoke to, a distinct advantage!

Our anticipation of our holiday was spoiled by the very negative reviews we had read. I hope others will look forward to their stay without worrying!

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Le Grand Courlan Feb Holiday   

Ian Mackie

Having read recent reports I was concerned as to our holiday which was 2 weeks from 3rd Feb. This was our 3rd visit to Tobago. Contrary to the most recent negative report I can advise that the hotel proved excellent in almost every way. Staff, superb, couldnt do enough for us and always with a smile. Superior to anywhere else I have been in Carribean. Rooms, we had sea view and again very good, bed huge and faclilities in the room also very good with first class turn down service in evening. Bathrooms are however tired and do require update as not to quality of bedroom, same can be said for plumbing but worked fine although noisy. Air condtioning is also ok although a little noisybut nothing to get excited over. Pool area first class with ample loungers of high quality (hotel was full over our holiday) Tennis courts, 2, also in superb condition. Gym was very good with up to date equipment. Didnt use Spa but wife did and found it good although staff here not as service conscious as remainder of hotel. You will find it difficult to change pre booked appointments. Food, again for an all inclusive, quite excellent, mostly silver service in the upstairs resaurant with first class entertainment during and after meals. The buffet style in the downstairs resaurant was more informal but we found the food excellent and plentiful, considerably above the standards of say Rex brand hotels. Lunches were always buffet and very good. Wine flowed freely at all meals and again was of a high quality, merlot or sauvignon. Beer first week was not good but pump problem was solved and 2nd week was of consistent good standard.

Beach is very nice, an excellent walk but you have to be cautious of the breakers. One guest did dislocate his shoulder. Beach loungers are probably limited and of much lower quality that those by the pool but this is a public beach and the facilities provided have to be considered in this respect. Beach touts were almost non existant, certainly not a problem and the overall quality of the beach was very good. Absolutely no sewage outfalls, any water coming onto the beach is from fresh water streams. The buccanear bar is however a poor facility and does require pulling down and rebuilding. You will feel comfortable and safe on this beach and indeed on any beach in Tobago

The dive facility is adjacent to the beach, Adventure Eco Divers and I found it very good indeed. I am a divemaster and anyone using this facility can be assured there is a strong focus on safety. Sure they didnt exactly start bang on 9.00am but everything was well organised and I was considerably impressed with their pool training and subsequent tri dives. If you are a non diver and want to give the sport a go you will be managed very safely and have a lot of fun with this facility. Also absolutley no problems between them and hotel.

In booking with this hotel you can therefore be assured ofa first class holiday, value for your money and a generally strong experience.

Le Grand Courlan   

Samantha Norton

We left LGC after 2 days and would strongly advise people to avoid it. The beach was filthy and the sun shades are all tatty and falling down. The rooms (we had the jacuzzi room) were all in a poor state and in desparate need of redecoration and renovation.

The a/c unit was too noisy to allow us to sleep, the bathroom was dirty, the tiles and grout around the jacuzzi were broken and dirty. They provided a mini-bar firdge but did not stock it at all - even though we were all inclusive. They do not provide room service. They have filter coffee but no kettle, they provide a perculator but no filter coffee!!!

The sun loungers around the pool were not taken in during the rain, so if you wanted to be by the pool after rain, you had to lie on a soggy matress.

Service poor, facilities poor, beach very bad - this is a dismal hotel, certainally not 4star or luxury.

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