Tropikist Beach Hotel - Reader Reports & Opinion
Well - I'm glad we only stayed 2 nights (11 & 12 Dec 04)
Were there for 16 nights, and thought it easier if we could stay by the airport. Booked via the internet, and when we got there.....NO RECORD of our booking. Luckily (or not maybe) they had a room, but we had to wait 2 hours for it to be ready. Eventually got in at 5pm.
Room itself wasn't too bad - just in need of refurbishment.
Went to the bar that evening and listneed to the 2 singers (which weren't bad) and had a couple of Caribs (not bad price of 10.5 TT$ ea).
Breakfast was....interesting and EXPENSIVE at 11 USD per person. We got there around 9 am, and there was hardly any choice. Had omlette - cooked on an electric ring which the guy didn't even turn on until AFTER he'd put the eggs in the pan.
The staff were just plain lazy - although it seems to me that many of the workers in Tobago are like it. Seems to stem from hurrican Fleur in '64, when they took it as a sign from God they shouldn't be working!
If you stay there - PAY FOR STUFF IN THE CURRENCY IT'S QUOTED. They tried lumbering me with an exchange of 5 TT$ for 1 USD (should be approx. 6.4). So the beers we had in the bar they converted to TT$. The reception staff are obviously not used to doing this - but I paid for my bar tab in TT$, and breakfast in USD.
Chinese next door was fantastic. Meal for 4 with beers and cocktails was 370 TT$ (spent 500 TT$ at Ruby Lou's for 2 of us!).
Hope this is of use to anyone staying.
Tropikist Hotel ??????????
Hello, what a lovely site this is, thank you.
In early March my wife and are to spend 14 days A.I. at the Tropikist and having read most of the comments on this hotel I have mixed feelings. My wife is not only an Insulin Dependant Diabetic but also suffers with a rare disease which makes walking very difficult. Is rare that we can afford to go to the more exotic places and it's a huge undertaking for her to travel so far and so this may well be our last. I would like to make this a holiday for her to remember, especially as it is our wedding anniversary while we are away. I hope I've not made a mistake in my choice !!
Having seen others post their experiences of their holidays I was wondering if a report on our return, describing the resort from a disabled persons point of view, would be useful to others.
I this meets with approval please advise me.
Its rearing its ugly head yet again, but we have booked to go to the Tropikist Hotel in December, but i must admit, all the comments make pretty scary reading. We are bed and breakfast only(thank goodness by the sounds of it). We are really hoping that the management have listened to all the very bad and negative comments made about the hotel, and done something about it. Has anyone out their been recently?. I have to say it, but what about the rain, we fly on 2nd December, will the sun shine for us, we desperately need some sunshine.
Integrity, Tropikist And Grafton Beach
Hi there - I found mytobago.info while researching booking a trip to Tobago, and I've become hooked! It is such an excellent site with a wealth of information - many thanks to Steve and Jill for all your work.
I found a good deal to The Tropikist in April via Teletext and despite the negative comments in the forums, I booked it. My husband and I are early 40's, and consider ourselves fairly laid back and flexible, and we agreed we would make the most of it. Surely it couldn't be that bad.
However, I as I spent more time on this site over the next few days, I spent more time worrying about the reported surly bar staff and general "energy" of The Tropikist. The INTEGRITY of this site, convinced me that it would be wise to take heed of the satisfaction poll.
Fortunately, I was able to change the booking and despite it being more a bit more expensive I am delighted that we are now booked into the Grafton Beach Resort, and I eagerly await the mytobago.info detailled report on this hotel. I feel that I can now relax and look forward to an excellent holiday. I am now researching hiring a car and day trips etc - all using this site. Yes Tobago, you can expect to hear from me...
I have a couple of questions/observations:
Tropical Places and Virgin rate the Tropikist as a 3 star, so I wondered why on this site it is shown as a 2 star?
Does anybody have any updated info/reports on the Tropikist?
Are there any pubs/drinking venues within walking distance from the Grafton Beach Resort? Although we are going all inclusive, we do not intend to be in the hotel every night - we are already looking forward to the Goat Races and Sunday School!
Any comments on this posting would be much appreciated.
With best wishes - Anita
To Be Avoided At All Costs
My wife and I arrived at the Tropikist for a four-night stay in January of 2004, having reserved a deluxe room. We had just attended a friend’s wedding in Trinidad, and were set to relax in Tobago for a few days. Upon arrival, we were required to pay the entire amount for our full stay by credit card. In retrospect, this should have been the first clue that something was awry. However, we were eager to check in, and so agreed to have the four-night stay charged in advance.
The deluxe room itself seemed pleasant enough at first – spacious, with a king bed and a lovely view of the water. Regrettably, this was to be the only positive feature I can think of to point out when it came to our dreadful experience.
The front desk neglected to inform us when we checked in that there was no power in our room or the entire building we were in. Hence no electricity, no air conditioning, no toilet, no running water. To seek some relief from the heat, we went back to the front desk to get beach towels to go to the pool. We were curtly informed that towels were a “luxury item”, which seemed to mean that none were available. This, despite the fact that the literature in the room made it abundantly clear beach towels were available to all guests at any time.
Two hours later, we had our power and water back, only to discover that the toilet leaked. Unfortunately, this was only to be the first of many problems we were to have.
The room had a phone, but not one from which it was possible to make an outgoing call. (Try to figure that one out.)
Other couples we stayed with were even less fortunate. The superior and standard rooms were cramped and unpleasant. The wall-mounted air conditioning unit leaked onto one of the two double beds in their room, soaking it through. No cable was available, and no effort was made to fix it. One needed a degree in engineering to discern how to turn on the shower, which once mastered, had ridiculously low water pressure.
The hotel currency exchange rates could only be described as outrageous. The Canadian exchange rate that week at the nearby bank was 4.7 TT to the CDN dollar. The hotel was offering 3 TT to the dollar, or in other words, charging a sickening 57% premium. The US exchange was somewhat less severe, but a still a swindle nonetheless. The result was that after conversion with their rates, it was actually more expensive to stay at the Tropikist than it was for us to stay at the lovely Coco Reef down the road.
Trying to make the best of a bad situation, we went down to the restaurant for dinner. The entree we ordered consisted of an anemic fish with perhaps a few grams of meat on it at most. Amazingly, we were actually lucky to have eaten the pathetic meal—a larger group of about 15 we traveled with ate at the buffet, and half became quite ill the next day.
Exasperated, we felt we had no alternative but to leave after only one night of being there, along with two other discouraged couples. We got up early the next day and attempted to check out. Not only were we refused a refund for the three nights we hadn’t used, (after waiting a full 40 minutes while the clerk consulted with someone in the back room), we were also denied any type of itemized receipt detailing what we had paid for.
I am sorry to report that the front desk staff was exactly as several others have described in their own reviews: smug, arrogant, and rude to the point of utter absurdity.
After a few tears, a phone call to the credit card company, and a great deal of frustration, there was little we could do. We simply chose to go to another hotel, and absorb the cost that the Tropikist had bilked from us. Astonishingly, as we were leaving the hotel, our cab driver pointed out that he regularly hears similar complaints about the Tropikist, and that they frequently try to stick people with phone calls and charges they didn’t incur. (Which I found impressive, since we couldn’t even call out.)
It is absolutely incredible to me, even in a remote place like the Caribbean, that a business this unscrupulous could actually remain viable. I could elaborate at further length about our how bad our experience was at the Tropikist, but we discovered that someone had already stated it more eloquently by etching a few words into the drawer of the bedside table: “This is the worst hotel ever. Good luck here.”