20-bedroom Hotel / Inn in Bon Accord Development, Tobago
The Summerland Suites are a 20-unit apartment hotel located behind the Shade nightclub in Bon Accord. We understand that they share ownership and management with the Sandy Point Village, which perhaps explains the poor visitor reviews.
Provided by the property, or taken from their website
Summerland Suites welcomes you. We are one of the newest hotels on one of the most beautiful islands in the Caribbean. We are located only 5 driving minutes from the Tobago International Airport in pleasant Bon Accord surroundings. A place to relax and line (our local expression to 'hang out' and chat). Tobago is indeed unsurpassed.
This property has a weighted Reader Satisfaction Rating of 43% . Click below to read the 8 reader reports that this is rating is based on.
Jenny from Trinidad visited in December 2013 and awarded
I would like to say that I will nevr stay at summerland suites again. The owner was extremely disrespectful and insulted myself and my friends. He is vey cocky and full of himself. Do not stay here. There is no microwave no bedroom door they refuse to give extra towels...
I paid for 5 nights but left after one.. After being disrespected by the owner. Very poor customer service and its not worth the price.
There are much nicer places to stay in tobago trust me. The owner talks to you like you a child and he's doing you a favour... Very disappointed And dissatisfied.
Karlene Leu-Coldero from Trinidad visited in August 2013 and awarded
Stayed for 6 days. I was told that check in time is 1pm. After having a rough ride on the boat with my family we arrived at the suites at around 12: 45 - 12:50 pm. Visited the office to a very chatty and fully of himself manager. The office assistant assisted me in completing my receipt all this time the manager was only bombarding me with un necessary chat. Then to over hear that they were having problems with the refrigerator in that "suite" and that the room is not ready. Now what are we to do !!!! The manager wanted to know if we have any cold storage I said to him yes however its in the cooler, and said to me we could go to the beach since the suite is not ready for us to check in, he suggested for us to check him back in an hour >>> now you tell me what crap is this !!!!!! If it was a foreigner who hired a taxi what would they have done. On hearing this my husband was really angry and he decided to go and chat with the manager and to give him a few choice words... After 10 minutes he came back to the car to say we can now go to the suite>.. Totally unacceptable....
No microwave, no proper cooking utensils, no privacy to rooms (2bed. suites) no can or bottle openers. Suites need a total overhaul... The office too is not customer friendly and inviting.
And just imagine in this day and age the security have to get up every time some one comes to the gate either to the office or the entrance to drive in or out. (what about an electronic gate). To sum it up the Suite wasn't sweet at all! FIRST AND LAST TIME.